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  1. #1
    Untangler
    Join Date
    Oct 2010
    Posts
    73

    Default untangle is down

    our untangle is down after electricity failure. you can see the screenshots in attachments. do i have to install untangle again? because i have faced 2 times with this problem. i think there should be a solution with out reinstalling.

  2. #2
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,497

    Default

    That is the first boot wizard, the only way you're going to get that wizard is if you've reset the unit to factory defaults. It is possible, however unlikely that a power failure can corrupt the Untangle configuration database. In these cases the only two options are reinstall, and reconfigure, or reinstall and restore backup.

    In your case, if this is the second time that server has reset itself, you have a hardware issue that needs addressed. Databases don't just disappear.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  3. #3
    Untangler
    Join Date
    Oct 2010
    Posts
    73

    Default

    i found the solution. from the recovery utilities, i returned the factory settings then installed all application then restored from one of my backup created by configuration backup app.

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