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  1. #1
    Untangler
    Join Date
    Mar 2010
    Posts
    34

    Default Internet slowed to a crawl

    We have an untangle box that is only a couple of years old. It is slowing the internet so much that it is almost unbearable.

    It is a Core 2 Duo box with 1 Realtek NIC and 1 builtin Intel NIC. It has a Core 2 Duo processor clocked in the 2 GHZ range, and 4 GB of RAM. It is running in firewall mode.

    We recently upgraded to a 50 MPBS down/5 MBPS up connection.

    While running speedtest.net through a router, we get 54.42 MBPS down/5.1 MBPS up.

    When we run speedtest.net through our untangle box with all applications turned OFF, we get a whopping 0.36 (that's not a typo) down/0.39 MBPS up.

    I don't know what the deal is, but I hope I can find a solution.

    Ping times are equal between the untangle box and the router, both in the 26-28 ms range.

    The untangle box is not dropping packets, at least not from a simple ping test.

    Please help!

  2. #2
    Master Untangler adrianp918's Avatar
    Join Date
    May 2009
    Posts
    444

    Default

    do you notice the net being slow other than the speedtest.net?

    or are you just saying it is slow because of the test results

    what version of UT are you running?

  3. #3
    Untangler
    Join Date
    Mar 2010
    Posts
    34

    Default

    Quote Originally Posted by adrianp918 View Post
    do you notice the net being slow other than the speedtest.net?

    or are you just saying it is slow because of the test results

    what version of UT are you running?
    Yes, the internet is extremely slow. I am running whatever the latest version is, I just updated the machine.

  4. #4
    Master Untangler adrianp918's Avatar
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    May 2009
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    444

    Default

    have you tried diff nics?

  5. #5
    Master Untangler Big D's Avatar
    Join Date
    Nov 2008
    Posts
    719

    Default

    access the terminal do an
    Code:
    ifconfig
    See if you are getting a ton of errors

    Could try a speed test from the UT server itself see if WAN - external NIC is working.
    The beatings shall continue until morale improves!

  6. #6
    Untangler
    Join Date
    Mar 2010
    Posts
    34

    Default

    I changed out the external NIC for an SMC NIC and all is working well. At first, for some strange reason, it didn't work, but then I switched the external and internal NICs and it's fine. Getting 53.4 down/2.32 up

    Thanks!

  7. #7
    Untangle Ninja hescominsoon's Avatar
    Join Date
    Sep 2007
    Posts
    1,708

    Default

    which nic was external realtek?

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