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  1. #1
    Newbie
    Join Date
    Nov 2011
    Location
    Waco, Texas
    Posts
    2

    Default Untangle XS boots to black screen

    Hey all, new to the forum!

    After setting up untangle successfully at my house over thanksgiving break, my father was really impressed and bought the untangle XS appliance for his small business.

    I am back at Baylor, but I am going home this weekend to set it up because his attempt failed.

    He claims after the initial boot he had to restart it for some reason and it booted to a black screen asking for username and password?

    It sounded like it was booting with no GUI.

    Does anyone know why this would occur?

    The only thing I have found searching the forums is perhaps switching the monitor and trying again.

    I just want to have a couple of options ready to try this weekend.

    Thanks for any ideas!

  2. #2
    Untangle Ninja proactivens's Avatar
    Join Date
    Sep 2008
    Location
    Greensburg, Pa
    Posts
    2,362

    Default

    Its a timezone thing, apparently. If you change the timezone during the boot wizard it (presumably) causes x to fail to start. Thats what i'm told anyway. The unit is still working, and can be accessed by the management page from any lan computer.
    www.nexgenappliances.com
    Toll Free: 866-794-8879
    UNTANGLE STAR PARTNER
    Follow us at spiceworks!

  3. #3
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,497

    Default

    Please check your PMs for the details required to work around the black screen issue.

    I really wish I knew why this was popping up, I can't duplicate it in my lab!
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  4. #4
    Newbie
    Join Date
    Nov 2011
    Location
    Waco, Texas
    Posts
    2

    Default

    Okay ill try that this weekend!

    Thanks for the details on how to work around it, I couldn't respond to your pm directly because I am new.

    Thanks for the quick responses.

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