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  1. #1
    Untangler
    Join Date
    Jul 2009
    Location
    Minneapolis/Saint Paul MN
    Posts
    79

    Question Blackberry Express through Untangle

    Need some help... had Blackberry Express Server v4.1.4 running on a SBS Server 2003 and ISA Server 2004. All was working great.

    Removed ISA Server 2004 and dropped in an Untangle Server. Untangle Server running like a Champ! But... Blackberry Server stopped communicating with the Blackberry phone. The Blackberry Server Configuration tool can successfully test network connection on port 3101.

    Do I need to configure any special Port Forward or Firewall Rule to get this working again? I have looked on this forum and searched the internet without finding a good solution. Any suggestions welcome. Thank you!

  2. #2
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,510

    Default

    I'd just bypass anything destined to blackberry's server.

    And before you ask, no I don't know the IP.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  3. #3
    Master Untangler ntldr's Avatar
    Join Date
    Jan 2008
    Posts
    147

    Default

    There's nothing special about supporting a BES behind Untangle, and no port-forwards are needed. Have you tried reactivating any devices since the switch? Do you have blocking rules in the firewall?

  4. #4
    Untangler
    Join Date
    Jul 2009
    Location
    Minneapolis/Saint Paul MN
    Posts
    79

    Default

    Just installed Untangle and haven't changed the Firewall... just created a couple of Port Forwarding rules for SSL, Remote Web Workplace and SMTP (Port 25)... will try reactivating the BB Device

  5. #5
    Untangler
    Join Date
    Jul 2009
    Location
    Minneapolis/Saint Paul MN
    Posts
    79

    Default

    I added a Port Forward Rule for Web (80) to the BB Server... then rebooted the server and it all seems to be working... not sure if the Port 80 Rule fixed it or if I just needed one more reboot after the ISA 2004 uninstall process. Thanks for all the help!

  6. #6
    Master Untangler ntldr's Avatar
    Join Date
    Jan 2008
    Posts
    147

    Default

    Glad to hear it's working.

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