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  1. #11
    Newbie
    Join Date
    Mar 2012
    Posts
    6

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    What I mean is the Web Interface will not load and when at the console i can move the mouse but, I cannot click on anything. Does all support from UT cost money?

  2. #12
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    4,718

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    Quote Originally Posted by BenHorneITPRO View Post
    What I mean is the Web Interface will not load and when at the console i can move the mouse but, I cannot click on anything. Does all support from UT cost money?
    If you email your UID and turn on support secure access, support will often take a look for a obvious issue if they have time as a good will gesture for non support customers.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  3. #13
    Newbie
    Join Date
    Mar 2012
    Posts
    6

    Default

    I have done this and no reply or support. I have also tried the ram to see if it is bad and it is not. I have no clue where to go next in my troubleshooting.

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