Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    dlr
    dlr is offline
    Untanglit
    Join Date
    Sep 2007
    Posts
    19

    Question Time not in sync

    Running UT 9.2.1 on a dedicated computer in bridge mode. Everything is working just fine except for the system time. The BIOS time and date are correct and the UT time zone is correct too. But the UT time is off by 4 hours and a couple minutes, even after forcing a sync. Internet connectivity is successful.
    Any ideas?

  2. #2
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    25,251

    Default

    I believe the time you see in the browser console is that of the station you're connecting with, not what's on the server itself.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  3. #3
    dlr
    dlr is offline
    Untanglit
    Join Date
    Sep 2007
    Posts
    19

    Default

    UT is installed on the local hard drive of a dedicated computer. On one side, I have the router/firewall. On the other, I have the Exchange Edge server. The time on all 3 of these devices is correct. Where else would UT be getting its time?

  4. #4
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    25,251

    Default

    Untangle sets the hardware clock to UTC, and uses the timezone setting to adjust from there. Have you verified the hardware clock is set to UTC? This should be happening automatically after the Internet is configured on the box.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  5. #5
    dlr
    dlr is offline
    Untanglit
    Join Date
    Sep 2007
    Posts
    19

    Default

    The BIOS clock has the right date and time which corresponds to EDT here on the East coast. There isn't any time zone setting in the BIOS.

  6. #6
    Untangle Ninja mrunkel's Avatar
    Join Date
    Jul 2008
    Posts
    3,040

    Default

    Run date from the command line. what is it's output?

    Run ls -ltar /etc/localtime. What is its output?

    What is the output from dig pool.ntp.org?
    m.


    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.

    It often helps troubleshooting if you have a good network map. Look here if you want my advice on how to draw one.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  7. #7
    dlr
    dlr is offline
    Untanglit
    Join Date
    Sep 2007
    Posts
    19

    Default

    Quote Originally Posted by mrunkel View Post
    Run date from the command line. what is it's output?

    Run ls -ltar /etc/localtime. What is its output?

    What is the output from dig pool.ntp.org?
    1.) FRI Apr 13 10:25:35 EDT 2012

    2.) 2012-04-13 10:24 /etc/localtime --> /usr/share/zoneinfo/US/Eastern

    3.) Fri Apr 13 10:26:47 2012

    Now, if I change the timezone in UT to GMT, the correct times are displayed in UT and the command prompt.

    One thing I also find strange is that if I change timezones, hour by hour from GMT-5 to GMT, there's only a 4 hour difference, with GMT-4 and GMT-3 reporting the same times...

  8. #8
    Untangle Ninja mrunkel's Avatar
    Join Date
    Jul 2008
    Posts
    3,040

    Default

    stop messing with the timezone and the BIOS clock, you're not helping anything.

    on the command line run:

    Code:
    date 0413hhmm
    where hhmm is the time in EDT.

    I'd also still like to see the output from:

    Code:
    dig pool.ntp.org
    Last edited by mrunkel; 04-13-2012 at 03:30 PM.
    m.


    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.

    It often helps troubleshooting if you have a good network map. Look here if you want my advice on how to draw one.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  9. #9
    Untanglit
    Join Date
    Feb 2012
    Posts
    19

    Default

    same problem with 9.2.1
    bios clock settings are correct, untangle says 2010....

  10. #10
    dlr
    dlr is offline
    Untanglit
    Join Date
    Sep 2007
    Posts
    19

    Default

    Who said that I was messing with the BIOS? The only thing that I’ve stated is that the BIOS does not have a timezone setting and that the time is correct. As for my other comments, they were made to possibly help troubleshoot the issue. And if there is a problem with timezone settings, I would think that someone would want to check it out and fix it…

    I presume that “date MMDDhhmm” will set the UT server date and time. What happens after a reboot? I’d have to rerun that command?

    Output of “dig pool.ntp.org” that I ran at 9:20am:

    ; <<>> DiG 9.6-ESV-R4 <<>> pool.ntp.org
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48331
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;pool.ntp.org. IN A

    ;; ANSWER SECTION:
    pool.ntp.org. 21 IN A 204.45.7.82
    pool.ntp.org. 21 IN A 69.36.227.90
    pool.ntp.org. 21 IN A 198.137.202.16

    ;; Query time: 14 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Mon Apr 16 09:20:21 2012
    ;; MSG SIZE rcvd: 78

    Thanks

Page 1 of 2 12 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO 3.6.0 PL2