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  1. #1
    Untanglit
    Join Date
    Feb 2012
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    23

    Default Why isn't the 9.3 Upgrade showing up in my Upgrade portion of the Untangle box?

    I am running 9.2 now and I thought the 9.3 would show up when I choose Configuration > upgrade but it's not there.
    DO I have to download a whole new image?
    Slab33 likes this.

  2. #2
    Untangler jcoffin's Avatar
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    Aug 2008
    Location
    Lake Tahoe
    Posts
    9,700

    Default

    Upgrades are rolled out slowing since conversion of settings is probably the trickiest part of a new version. We can put you on an early upgrade list if you are in need of the new features. Just contact support.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  3. #3
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
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    26,510

    Default

    That and I doubt Untangle wants their data-center flattened by every Untangle box on the planet pulling a new version all at once.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  4. #4
    Master Untangler TirsoJRP's Avatar
    Join Date
    Oct 2010
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    478

    Default

    Quote Originally Posted by sky-knight View Post
    That and I doubt Untangle wants their data-center flattened by every Untangle box on the planet pulling a new version all at once.
    Make sense

  5. #5
    Newbie
    Join Date
    Apr 2009
    Location
    Richmond Hill, ON, Canada
    Posts
    5

    Default

    Quote Originally Posted by jcoffin View Post
    Upgrades are rolled out slowing since conversion of settings is probably the trickiest part of a new version. We can put you on an early upgrade list if you are in need of the new features. Just contact support.
    Can I please put in list of early upgrders?

    Thanks a bunch!
    RW

  6. #6
    Untangle Ninja mrunkel's Avatar
    Join Date
    Jul 2008
    Posts
    3,022

    Default

    Quote Originally Posted by rasikaw View Post
    Can I please put in list of early upgrders?

    Thanks a bunch!
    RW
    click on that button labeled support on the right of the page. be clear if you want it for just 9.3 or all versions.
    m.
    <BR>
    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.
    <BR>It often helps troubleshooting if you have a good network map. Look <A HREF="http://forums.untangle.com/tip-day/5407-how-draw-network-diagram.html">here</A> if you want my advice on how to draw one. <BR> <B>Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com<B>

  7. #7
    Untanglit
    Join Date
    Feb 2009
    Posts
    27

    Default

    Sorry but I cannot see that option on 9.21 x64 bit installation also when will it officially be out on update section?

    As I was going to put it into production a week ago but since this new update has come out I have held off for the moment so I can release it with 9.30 with latest configuration.
    Last edited by jeremyl; 08-14-2012 at 11:22 PM.

  8. #8
    Untangle Ninja mrunkel's Avatar
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    Jul 2008
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    Default

    The support button is right there ======================>
    aurbano likes this.
    m.
    <BR>
    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.
    <BR>It often helps troubleshooting if you have a good network map. Look <A HREF="http://forums.untangle.com/tip-day/5407-how-draw-network-diagram.html">here</A> if you want my advice on how to draw one. <BR> <B>Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com<B>

  9. #9
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,510

    Default

    Quote Originally Posted by jeremyl View Post
    Sorry but I cannot see that option on 9.21 x64 bit installation also when will it officially be out on update section?

    As I was going to put it into production a week ago but since this new update has come out I have held off for the moment so I can release it with 9.30 with latest configuration.
    If you aren't in production why not just reinstall and reconfigure?
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  10. #10
    Untanglit
    Join Date
    Feb 2009
    Posts
    27

    Default

    Thanks but was worried the config file from 9.21 may differ or not be 100% compatiable with 9.30 which may cause issues.

    Since I got about 100 rules + 200 port forwards, manually re-creating is not really an option for me.

    mrunkel - Ok thanks was trying to look inside untangle firewall not the forum section for it, Do you mean I need to send a chat message to support for them to enable it on my untangle firewall?

    Please let me know the best option either fresh installation of 9.30 & restore or upgrading untangle firewall?

    Thanks
    Last edited by jeremyl; 08-15-2012 at 04:37 PM.

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