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  1. #1
    Untanglit
    Join Date
    Aug 2013
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    15

    Question Upgrade from 9.4.1 to 9.4.2 - not finishing?

    I came in this morning and decided to run the upgrades to 9.4.2 - I ran these from the upgrade GUI in the Untangle interface. The packages downloaded and then Untangle gave me a popup that said, do not reboot, upgrades are being installed. Server will reboot when ready.. etc..

    I have been waiting for about 20 minutes now and Untangle has not rebooted and the warning sign is still present stating that upgrades are available.

    Any idea on where to go from here? (the server is a quad core with 4 GB ram - I doubt it is taking this long to install upgrades)

    Thanks

  2. #2
    Untanglit
    Join Date
    Aug 2013
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    15

    Default

    anyone?

  3. #3
    Untangler jcoffin's Avatar
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    Aug 2008
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    Lake Tahoe
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    9,700

    Default

    Refresh the browser and check if it's done. Otherwise, do you have access to ssh?
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  4. #4
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,486

    Default

    Just click on config > upgrades.
    It will show you which upgrades are available.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  5. #5
    Untanglit
    Join Date
    Aug 2013
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    15

    Default

    i have access to ssh - I have refreshed and no sign of any upgrades being installed. Also, on the upgrades page it still shows they are available.

  6. #6
    Untanglit
    Join Date
    Aug 2013
    Posts
    15

    Default

    At this point - I have tried rebooting the untangle server and attempting to upgrade again. Now it just sits and "downloading updates" a refresh does nothing.

  7. #7
    Untangler jcoffin's Avatar
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    Aug 2008
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    Lake Tahoe
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    Default

    With ssh access, take a look at /var/log/uvm/apt.log. See if there is an issue downloading the updates. Or post 50 lines or so of the log but remove any references to your UID.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  8. #8
    Untanglit
    Join Date
    Aug 2013
    Posts
    15

    Default

    ok - everything seems downloaded fine - saved in /tmp directory - although after looking in tmp they are no longer there - due to my reboot?
    Sep 17 06:08:26 mail ut-apt[23935]: DOWNLOAD SUCCEEDED: http://REMOVED:REMOVED@updates.untan...1lenny_all.deb
    Sep 17 06:08:31 mail ut-apt[23935]: done 1377885853927

    But now i am still on 9.4.1 and when i run updates it shows this in apt.log:

    Sep 17 12:30:38 mail ut-apt[11788]: apt-get update --yes --force-yes --purge
    Sep 17 12:30:38 mail ut-apt[11788]: Hit http://updates.untangle.com stable-94 Release.gpg
    Sep 17 12:30:38 mail ut-apt[11788]: Ign http://updates.untangle.com stable-94/main Translation-en_US
    Sep 17 12:30:38 mail ut-apt[11788]: Ign http://updates.untangle.com stable-94/premium Translation-en_US
    Sep 17 12:30:38 mail ut-apt[11788]: Ign http://updates.untangle.com stable-94/upstream Translation-en_US
    Sep 17 12:30:38 mail ut-apt[11788]: Hit http://updates.untangle.com hooper-1 Release.gpg
    Sep 17 12:30:38 mail ut-apt[11788]: Ign http://updates.untangle.com hooper-1/main Translation-en_US
    Sep 17 12:30:38 mail ut-apt[11788]: Ign http://updates.untangle.com hooper-1/premium Translation-en_US
    Sep 17 12:30:38 mail ut-apt[11788]: Ign http://updates.untangle.com hooper-1/upstream Translation-en_US
    Sep 17 12:30:38 mail ut-apt[11788]: Hit http://updates.untangle.com stable-94 Release
    Sep 17 12:30:39 mail ut-apt[11788]: Hit http://updates.untangle.com hooper-1 Release
    Sep 17 12:30:39 mail ut-apt[11788]: Ign http://updates.untangle.com stable-94/main Packages/DiffIndex
    Sep 17 12:30:39 mail ut-apt[11788]: Ign http://updates.untangle.com stable-94/premium Packages/DiffIndex
    Sep 17 12:30:39 mail ut-apt[11788]: Ign http://updates.untangle.com stable-94/upstream Packages/DiffIndex
    Sep 17 12:30:39 mail ut-apt[11788]: Ign http://updates.untangle.com hooper-1/main Packages/DiffIndex
    Sep 17 12:30:39 mail ut-apt[11788]: Ign http://updates.untangle.com hooper-1/premium Packages/DiffIndex
    Sep 17 12:30:39 mail ut-apt[11788]: Ign http://updates.untangle.com hooper-1/upstream Packages/DiffIndex
    Sep 17 12:30:39 mail ut-apt[11788]: Ign http://updates.untangle.com stable-94/main Packages
    Sep 17 12:30:39 mail ut-apt[11788]: Ign http://updates.untangle.com stable-94/premium Packages
    Sep 17 12:30:39 mail ut-apt[11788]: Ign http://updates.untangle.com stable-94/upstream Packages
    Sep 17 12:30:39 mail ut-apt[11788]: Ign http://updates.untangle.com hooper-1/main Packages
    Sep 17 12:30:39 mail ut-apt[11788]: Ign http://updates.untangle.com hooper-1/premium Packages
    Sep 17 12:30:39 mail ut-apt[11788]: Ign http://updates.untangle.com hooper-1/upstream Packages
    Sep 17 12:30:39 mail ut-apt[11788]: Hit http://updates.untangle.com stable-94/main Packages
    Sep 17 12:30:39 mail ut-apt[11788]: Hit http://updates.untangle.com stable-94/premium Packages
    Sep 17 12:30:39 mail ut-apt[11788]: Hit http://updates.untangle.com stable-94/upstream Packages
    Sep 17 12:30:39 mail ut-apt[11788]: Hit http://updates.untangle.com hooper-1/main Packages
    Sep 17 12:30:39 mail ut-apt[11788]: Hit http://updates.untangle.com hooper-1/premium Packages
    Sep 17 12:30:39 mail ut-apt[11788]: Hit http://updates.untangle.com hooper-1/upstream Packages
    Sep 17 12:30:39 mail ut-apt[11788]: done

  9. #9
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,486

    Default

    thats just a check for updates.

    Everything here indicates that no upgrade has taken place.
    just call support.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

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