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  1. #1
    Master Untangler
    Join Date
    Jan 2014
    Posts
    115

    Default V11 and Chrome issues

    Since the v11 update, I'm getting a new SSL cert error when attempting to access my boxes from the Wan interface. WAN access is enabled, and on the default port 443. When accessing via chrome (v. 38.02125.104m), I receive the following (x's replacing IP address):

    x.x.x.x normally uses encryption to protect your information. When Chrome tried to connect to x.x.x.x this time, the website sent back unusual and incorrect credentials. Either an attacker is trying to pretend to be x.x.x.x, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Chrome stopped the connection before any data was exchanged.

    You cannot visit x.x.x right now because the website sent scrambled credentials that Chrome cannot process. Network errors and attacks are usually temporary, so this page will probably work later.

    NET::ERR_CERT_INVALID

  2. #2
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    25,095

    Default

    Flush your browser cache, also, if you've used the same address in the past you may have a saved certificate for Untangle. That certificate has changed, so you'll need to manually accept the new one.

    But seriously, flush your cache and try it again. Going from 9.x to 11, or 10 to 11 does very bad things to all browsers.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  3. #3
    Master Untangler
    Join Date
    Jan 2014
    Posts
    115

    Default

    No luck on the cache flush. Same issue. Also tried IE and Firefox. IE gave me the same issue, Firefox surprisingly worked. That's fine and dandy and all, but would like to get it back in Chrome so I don't need to browser hop for one service.

  4. #4
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    9,111

    Default

    What PC platform are you running Chrome on?
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  5. #5
    Master Untangler
    Join Date
    Jan 2014
    Posts
    115

    Default

    Tried Win 8.1, and my Win10 box I'm testing out, same issue.

  6. #6
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    9,111

    Default

    Verify the system date is the current time.

    Launch Chrome
    Select the Chrome menu icon on the toolbar (3 horizontal bars)
    Click Options(you may be there by default)
    Click Show Advanced Settings...
    Click Certificates tab
    Click View Certificates button
    Click the Servers tab at the top
    Remove the certificate for your Untangle.
    Restart chrome.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  7. #7
    Master Untangler
    Join Date
    Jan 2014
    Posts
    115

    Default

    That's it. Thanks!

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