Page 1 of 4 123 ... LastLast
Results 1 to 10 of 37
  1. #1
    Newbie
    Join Date
    Feb 2008
    Location
    Laguna Niguel CA
    Posts
    14

    Default Service not running after install of 32bit Untangle 11

    I had 10 running but not in production so I wiped it with a fresh 11 install.
    Install seemed fine but the setup wont run and the browser opens and states 'service unavailable'.
    Any ideas?
    Thanks
    Kevin

  2. #2
    Newbie
    Join Date
    Feb 2008
    Location
    Laguna Niguel CA
    Posts
    14

    Default

    It did take a long time to start the UTM VM. I did wait over 30 min, searched the forums etc.

  3. #3
    Newbie
    Join Date
    Feb 2008
    Location
    Laguna Niguel CA
    Posts
    14

    Default

    so I kick over to alt-F2 and i restart untangle-vm and it fails. There lies the error.
    Logs show 'not enough space for object heap' and unable to start Java Virtual Machine'.
    Looks to be toast. Let me know if you guys have any ideas. Thanks
    Kevin

  4. #4
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,486

    Default

    How much memory are you running?
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  5. #5
    Untanglit
    Join Date
    Dec 2012
    Posts
    17

    Default V11 'Service Unavailable'

    Quote Originally Posted by dmorris View Post
    How much memory are you running?
    Hi. I have been running the last version of V9 and tried loading V10 last spring on to our backup server. I had to stick with V9 as none of my NICs were supported. I figured it was time to try it again and downloaded V11. I loaded it via iso and it all seemed to load properly, but when it re-boots, the IceWeasel window comes up and says 'Service Unavailable'. When it was loading, it said ram and disk space 'were great'. I don't know where the 'kick over to alt-F2' comes into play to see if I also have a space issue.

    I tried reloading V10 but it seems to just go to V11 so I went back to V9, loaded it and it loaded just fine, so I tired a fresh copy of V11 and came up with the same problem.

    Does anyone have any ideas?

    John Wall

  6. #6
    Untangle Ninja Jim.Alles's Avatar
    Join Date
    Jul 2008
    Location
    Central PA
    Posts
    2,469

    Default

    and the question was:
    Quote Originally Posted by dmorris View Post
    How much memory are you running?
    If you think I got Grumpy

  7. #7
    Untanglit
    Join Date
    Dec 2012
    Posts
    17

    Default

    I have 4 GB of memory in the server. I guess the question is what is causing the 'Service Unavailable' message. Untangle does not start up. Version 9 runs great but Version 11 does not start up. It does not even get to the setup wizard.

  8. #8
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,498

    Default

    Service Unavailable means that Apache is running, but the UVM isn't. Given that 9 worked on the same hardware, I'd start with a new v11 installation, it sounds to me like you have a bad burn. What did you install with? How did you make the media?
    Jim.Alles likes this.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  9. #9
    Untanglit
    Join Date
    Dec 2012
    Posts
    17

    Default

    Hi Ninja
    I have tried this twice, once with a windows burn and verify and a second try with a burn using Active@ IOS Burner. I will go through the process again 'just in case'.

    Thanks for your response.
    John Wall

  10. #10
    Untangle Ninja Jim.Alles's Avatar
    Join Date
    Jul 2008
    Location
    Central PA
    Posts
    2,469

    Exclamation Contact support

    @John Wall: please don't hijack a thread, you confused me, and then I get grumpy.

    I would suggest anyone with this issue contact support. There is a green button on the right of the forums screen. Support is available, even for 'free' installs.
    Last edited by Jim.Alles; 11-23-2014 at 05:44 PM.
    If you think I got Grumpy

Page 1 of 4 123 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO 3.6.0 PL2