Service not running after install of 32bit Untangle 11

[kevin1ab]

I had 10 running but not in production so I wiped it with a fresh 11 install.
Install seemed fine but the setup wont run and the browser opens and states 'service unavailable'.
Any ideas?
Thanks
Kevin

[kevin1ab]

It did take a long time to start the UTM VM. I did wait over 30 min, searched the forums etc.

[kevin1ab]

so I kick over to alt-F2 and i restart untangle-vm and it fails. There lies the error.
Logs show 'not enough space for object heap' and unable to start Java Virtual Machine'.
Looks to be toast. Let me know if you guys have any ideas. Thanks
Kevin

[dmorris]

How much memory are you running?

[JohnWall]

How much memory are you running?

Hi. I have been running the last version of V9 and tried loading V10 last spring on to our backup server. I had to stick with V9 as none of my NICs were supported. I figured it was time to try it again and downloaded V11. I loaded it via iso and it all seemed to load properly, but when it re-boots, the IceWeasel window comes up and says 'Service Unavailable'. When it was loading, it said ram and disk space 'were great'. I don't know where the 'kick over to alt-F2' comes into play to see if I also have a space issue.

I tried reloading V10 but it seems to just go to V11 so I went back to V9, loaded it and it loaded just fine, so I tired a fresh copy of V11 and came up with the same problem.

Does anyone have any ideas?

John Wall

[Jim.Alles]

and the question was:

How much memory are you running?

[JohnWall]

I have 4 GB of memory in the server. I guess the question is what is causing the 'Service Unavailable' message. Untangle does not start up. Version 9 runs great but Version 11 does not start up. It does not even get to the setup wizard.

[sky-knight]

Service Unavailable means that Apache is running, but the UVM isn't. Given that 9 worked on the same hardware, I'd start with a new v11 installation, it sounds to me like you have a bad burn. What did you install with? How did you make the media?

[JohnWall]

Hi Ninja
I have tried this twice, once with a windows burn and verify and a second try with a burn using Active@ IOS Burner. I will go through the process again 'just in case'.

Thanks for your response.
John Wall

[Jim.Alles]

@John Wall: please don't hijack a thread, you confused me, and then I get grumpy.

I would suggest anyone with this issue contact support. There is a green button on the right of the forums screen. Support is available, even for 'free' installs.