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  1. #1
    Newbie
    Join Date
    Feb 2017
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    3

    Default New & Trying to Test - Stuck a localhost login?

    I'm trying to test with my first install. Judging by the installation notes, I should be at a wizard right now and I'm not. My test machine booted up to a Localhost Login: more or less dos screen. This doesn't seem like what is supposed to be happening.

    Can anyone help me out?

  2. #2
    Master Untangler
    Join Date
    Dec 2014
    Posts
    117

    Default

    How are you trying to do the install currently? Via usb? Where did you get the image you are using currently there and also what kind of hardware are you trying to install on to?

  3. #3
    Untangler jcoffin's Avatar
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    Aug 2008
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    Sunnyvale, CA
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    5,935

    Default

    That means X-windows was not able to start. Most likely Debian was not able to load video drivers for the video card or the type of monitor. Try selecting video-safe at boot time. If that fails try a different monitor or video card if not built-in.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  4. #4
    Newbie
    Join Date
    Feb 2017
    Posts
    3

    Default

    I've downloaded the 64 bit ISO from Untangle.com and using a usb external cd drive for the install. Specs for my machine are below.

    I get an error after the install is done. I can click continue, and see a bunch of options, but not sure what to do, so I rebooted to see what would come up, and that's when I saw the logon promt.

    Installation step failed
    An installation step failed. You can try to run the failing item again from the menu, or skip it and choose something else. The failing step is: Select and install software.

    Machine I'm using:
    https://store.spartonre.com/littlepc...nless-mini-pc/
    Processor
    Intel® E3845 Processor (formerly Bay Trail) (2M Cache, 1.91 GHz) (4 Core / 4 Threads)

    Chipset
    Intel® Bay Trail

    Memory
    4GB DDR3L 1333 Mhz onboard

    Internal Storage
    mSATA via Mini-PCIe Full Size, 128GB

    Internal Expansion Option
    1 Full size Mini-PCIe slot, supports PCIe, mSATA and USB interface
    1 Half Size Mini-PCIe slot, supports PCIe and USB interface

    Video
    Intel® Bay Trail-I, max resolution of 1920 x 1200

    Networking
    2 Integrated Gigabit Ethernet ports, RJ45 interface, Intel® I210

    Chassis Description
    Fanless Rugged Aluminum Chassis
    Includes Panel/Wall Mount Brackets

    Rear Panel
    1x RS232 COM port
    2x Gigabit RJ45 Network connection
    2 x USB 2.0 Ports
    1x Analog VGA / HD-15
    DC Power Input Jack

  5. #5
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    5,935

    Default

    Quote Originally Posted by RDabate View Post
    Installation step failed
    An installation step failed. You can try to run the failing item again from the menu, or skip it and choose something else. The failing step is: Select and install software.

    I'm willing to bet your hardware clock has the wrong time.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  6. #6
    Newbie
    Join Date
    Feb 2017
    Posts
    3

    Default

    Quote Originally Posted by jcoffin View Post
    I'm willing to bet your hardware clock has the wrong time.
    I just when into the bios, and the time was already set.

  7. #7
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    21,403

    Default

    The GUI will fault if the time changes on the server too drastically. So often what happens is you setup Untangle on a server with the wrong time, then as soon as it gets Internet access it fixes the clock and on next reboot... splat no GUI.

    However, no GUI on the first boot itself is indicative of incompatible video hardware, this includes the monitor being used. There are several options at boot time for video safe, and kern video that may help with this. If you pick one of these other options, the boot loader will automatically select that option forever and more, no need to worry about future boots once you find one that works.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  8. #8
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    5,935

    Default

    Quote Originally Posted by RDabate View Post
    I just when into the bios, and the time was already set.
    Bummer, it seems the hardware is not supported by Debian.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

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