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  1. #1
    Master Untangler engine411's Avatar
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    Default Grub boot loader error on fresh install on Velociraptor

    I have a new Supermicro server that I threw a WD Velociraptor hard drive in, thinking it would work super (nice pun) because the added RPM speed would be beneficial.

    On this very unit - same server, same internal hardware (but not yet in production) - I was able to get Untangle 13.1 loaded a few weeks ago - but I didn't note the administrator password and couldn't remember it yesterday when I went to put this Supermicro server into production, so I am reinstalling Untangle from scratch.

    Now I'm getting a GRUB boot loader error at the end of the install. Does that indicate a bad hard drive? Is there a way to get past it? The MD5 hash of the ISO that I am using on a USB thumb drive was good, so I am not suspecting the install media.
    Lonnie, in Bird-in-Hand, Pennsylvania, a Firefighter to the Core (i7)
    Owner - Kauffman Orchards

  2. #2
    Untangler jcoffin's Avatar
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    Is there two drives or partitions in that system?
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  3. #3
    Master Untangler engine411's Avatar
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    Quote Originally Posted by jcoffin View Post
    Is there two drives or partitions in that system?
    No - other than the install USB drive
    Lonnie, in Bird-in-Hand, Pennsylvania, a Firefighter to the Core (i7)
    Owner - Kauffman Orchards

  4. #4
    Untangle Junkie dmorris's Avatar
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    How large is the hard drive?
    If its 2TB or larger things are much more complicated.
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  5. #5
    Master Untangler engine411's Avatar
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    Quote Originally Posted by dmorris View Post
    How large is the hard drive?
    If its 2TB or larger things are much more complicated.
    (Edit) 300 gigs. I've tried multiple downloads of the Untangle ISO and IMG files, checked MD5 sums, burned several different USB drives with the Untangle image, and it still fails at that step every time. Trying one more USB drive now.
    Last edited by engine411; 12-22-2017 at 03:28 PM.
    Lonnie, in Bird-in-Hand, Pennsylvania, a Firefighter to the Core (i7)
    Owner - Kauffman Orchards

  6. #6
    Master Untangler engine411's Avatar
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    I think your ISO's and IMG files are possibly incorrect or corrupt. I've tried numerous USB drives in case one was defective, with numerous downloads of the IMG and ISO files; I've tried several different hard drives (300 gig Velociraptor and 320 gig laptop hard drive); I've used Rufus and Win32DiskImager and Universal USB Installer to format and write the USB drives; I've tried the normal graphical install and the expert install more times today than I can remember. Probably 10-12 times in total.

    If the install makes it as far as getting past the software installation part of the routine, it always fails at loading the GRUB boot loader. Every time.
    Lonnie, in Bird-in-Hand, Pennsylvania, a Firefighter to the Core (i7)
    Owner - Kauffman Orchards

  7. #7
    Untangler
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    Do a CD install and have a newer CD drive so the birthdays of the hardware are close. I ran into a hardware birth date issue with Untangle years ago. I went out and bought a new external CD drive and the install went great.
    engine411 likes this.

  8. #8
    Master Untangler engine411's Avatar
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    Quote Originally Posted by Mainia View Post
    Do a CD install and have a newer CD drive so the birthdays of the hardware are close. I ran into a hardware birth date issue with Untangle years ago. I went out and bought a new external CD drive and the install went great.
    Thanks, this worked! Grabbed a DVD writer and some blank CD's at the local Best Buy and did it the old-fashioned install CD way. Would've never thought about it. Merry Christmas!
    Lonnie, in Bird-in-Hand, Pennsylvania, a Firefighter to the Core (i7)
    Owner - Kauffman Orchards

  9. #9
    Untangle Ninja sky-knight's Avatar
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    Not all mainboards like the whole USB key installation process. That's why I use images.
    engine411 likes this.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

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