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  1. #1
    Master Untangler wharfratjoe's Avatar
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    Default Upgrade 11.2.1 to 12.0 - Upgrades not available

    Hello Everyone,

    I have one machine that has been on 11.2.1 for awhile now. It seems to be stubborn with receiving the 12.0 upgrade. When I clicked on upgrade again this morning it still shows "Upgrades are not available at this time"
    Build: 11.2.1~svn20151217r41939release11.2-1wheezy
    Kernel: 3.2.0-4-untangle-686-pae

    Note: DNS servers being used are Time Warner's

    May I PM someone at Untangle the UID so this machine can finally receive the upgrade?

    Thanks!
    Joe
    Last edited by wharfratjoe; 01-29-2018 at 12:28 PM.

  2. #2
    Untangle Junkie dmorris's Avatar
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    Default

    If you have a support contract I would contact support.

    if you want to debug yourself just run the command 'apt-get update' and see what it says
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
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  3. #3
    Master Untangler wharfratjoe's Avatar
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    Here is the apt-get update . Multiple "404 Not Found" errors

    Code:
    [root @ untangle] ~ # apt-get update
    Hit http://updates.untangle.com stable-112 Release.gpg
    Ign http://updates.untangle.com hayate-1 Release.gpg
    Hit http://updates.untangle.com stable-112 Release
    Ign http://updates.untangle.com hayate-1 Release
    Hit http://updates.untangle.com stable-112/main i386 Packages
    Hit http://updates.untangle.com stable-112/non-free i386 Packages
    Hit http://updates.untangle.com stable-112/upstream i386 Packages
    Ign http://updates.untangle.com hayate-1/main i386 Packages/DiffIndex
    Ign http://updates.untangle.com hayate-1/non-free i386 Packages/DiffIndex
    Ign http://updates.untangle.com hayate-1/upstream i386 Packages/DiffIndex
    Ign http://updates.untangle.com stable-112/main Translation-en_US
    Ign http://updates.untangle.com stable-112/main Translation-en
    Ign http://updates.untangle.com stable-112/non-free Translation-en_US
    Ign http://updates.untangle.com stable-112/non-free Translation-en
    Ign http://updates.untangle.com stable-112/upstream Translation-en_US
    Ign http://updates.untangle.com stable-112/upstream Translation-en
    Ign http://updates.untangle.com hayate-1/main Translation-en_US
    Ign http://updates.untangle.com hayate-1/main Translation-en
    Ign http://updates.untangle.com hayate-1/non-free Translation-en_US
    Ign http://updates.untangle.com hayate-1/non-free Translation-en
    Ign http://updates.untangle.com hayate-1/upstream Translation-en_US
    Ign http://updates.untangle.com hayate-1/upstream Translation-en
    Err http://updates.untangle.com hayate-1/main i386 Packages
      404  Not Found
    Err http://updates.untangle.com hayate-1/non-free i386 Packages
      404  Not Found
    Err http://updates.untangle.com hayate-1/upstream i386 Packages
      404  Not Found
    W: Conflicting distribution: http://updates.untangle.com stable-112 Release (expected stable-112 but got crypton-1)
    W: Failed to fetch http://updates.untangle.com/public/jessie/dists/hayate-1/main/binary-i386/Packages  404  Not Found
    
    
    W: Failed to fetch http://updates.untangle.com/public/jessie/dists/hayate-1/non-free/binary-i386/Packages  404  Not Found
    
    
    W: Failed to fetch http://updates.untangle.com/public/jessie/dists/hayate-1/upstream/binary-i386/Packages  404  Not Found
    
    
    E: Some index files failed to download. They have been ignored, or old ones used instead.
    E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
    E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

  4. #4
    Untangle Junkie dmorris's Avatar
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    E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
    E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

    this means there is already some dpkg/apt upgrade task running
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  5. #5
    Master Untangler wharfratjoe's Avatar
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    Quote Originally Posted by dmorris View Post
    E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
    E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

    this means there is already some dpkg/apt upgrade task running
    Ok but what about the 404 errors I also posted? Are they relevant or not?

    Sent from my Pixel 2 using Tapatalk

    ### Update ###
    Killed the processes, reran upgrade in the GUI, upgrades are in process and atm life seems back to "normal". LOL! Thanks!
    Last edited by wharfratjoe; 02-17-2018 at 02:56 PM.

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