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Thread: adding licenses

  1. #1
    Master Untangler
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    Default adding licenses

    hi,
    this might be a stupid question, so sorry for that...

    I have a customer which is currently using few apps (wan FO, wan BAL and spam with a 50 licensed devices)
    I need to add the web filter (for 100 devices).
    I did purchased it but I cannot apply to their appliance because of the 50 licensed.
    so now I assume I need to buy additional 50 for spam, wan BAL and wan FO.
    the question is: should I buy 50 for them (and while applying the system will bring them to 100) or should I buy 100 ??

    thanks !!

  2. #2
    Untangler jcoffin's Avatar
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    Default

    All apps must have the same level license. The licenses are not additive. So if you have 100 devices, then a 100 device license is needed.

    https://wiki.untangle.com/index.php/...ensing_work.3F
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    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  3. #3
    Master Untangler
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    Default

    Thanks!!
    So I need to buy 100 devices then for all the current apps.
    What will happen to the current subscription of 50 ??
    Do I get credit ??

  4. #4
    Untangle Junkie dmorris's Avatar
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    Default

    Contact sales about upgrading. I'm not sure how they handle it - I think it is prorated.

    btw, complete package is probably cheaper than all those apps combined, so you want to switch to that even if you don't use the other apps.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  5. #5
    Master Untangler
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    Default

    copy that, thx

  6. #6
    Untangle Ninja sky-knight's Avatar
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    Default

    yes, they prorate it by month, and yes complete is not only less expensive, it's less than half the price! So get complete.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  7. #7
    Master Untangler
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    Sep 2016
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    Default

    well the customer will choose but:
    wan FO 100
    wan BAL 100
    web filter 100
    is 1512$/year
    full package 100 is 1890$/year
    I still prefer the full since it gives you tons of stuff but we'll see what he decide.
    thx all guys !!

  8. #8
    Untangle Ninja sky-knight's Avatar
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    Default

    You forgot the most important module... support. That gives you cloud backup and priority help when excrement elevates to the fan.

    And policy manager... without which you're just hamstrung.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  9. #9
    Master Untangler
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    Sep 2016
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    Default

    Touché

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