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  1. #1
    Newbie
    Join Date
    May 2019
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    2

    Default Untangle Gigabit Performance

    Hello all, thank you in advance to anybody who may be able to help. So far, I really enjoy the Untangle interface and features, and i'd like to continue with this solution. My issue is with it's performance in my current environment.

    A little background: The appliance is a Dell VEP4600, Xeon 2123IT, 16Gb ram. Unfortunately, this piece does not seem to support legacy boot, so I installed ESXi 6.7 and the Untangle VM. Initially, I provisioned half the system resources, then later all available in an attempt to troubleshoot. In both scenarios, resource usage was in the single digits.

    When I plug into a standard home router, I am able to get speed tests up to the full Gigabit of my fiber service. That same speed test will show at most 400mbit when running through the above. I'm using my ISP's speed test.

    I went into the advanced interface config and set the speed/duplex setting, turned off everything that I could, same result. A note on this, even after manually setting the speed/duplex of the ports, it still shows as 0 in the Interface config section.

    I know the virtual machine is not the ideal scenario, and when UEFI boot is supported, I plan on installing the standard way, but this is what I have to work with at the moment.

    Would running it as a VM limit bandwidth, even with proper resources? I added some apps and saw no noticeable change in speed test, still less than half what it should be.

    Thank you again for any help or advise that is offered.

  2. #2
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
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    Sunnyvale, CA
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    7,726

    Default

    Verify the NICs dedicated to the Untangle instance is not used for any other instance or ESXi management.
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  3. #3
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
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    23,277

    Default

    That's my first suggestion too, vSphere management mucks with stuff, you can have those NICs on vSwitches instead of being dedicated, but management needs to not be on either of the gigabit feeds you're using for Untangle.

    Beyond that, I'm not seeing anything in the system specs that worry me. The 400mbit barrier is also strange, because typically you're either 200mbit or gigabit, there are very few systems between.

    Did you use the OVA to deploy Untangle? And if so, did you make sure you're using VMXNics?
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  4. #4
    Newbie
    Join Date
    May 2019
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    5

    Default

    Quote Originally Posted by jcoffin View Post
    Verify the NICs dedicated to the Untangle instance is not used for any other instance or ESXi management.
    Yeah,you are right.

  5. #5
    Newbie
    Join Date
    May 2019
    Posts
    2

    Default

    Thank you so much for your replies.

    Installation was an interesting day. After going through firmware updates etc. and confirming this appliance does not support EFI, I was able to install ESXi 6.7.0 Update 2. The Untangle 14 VM image did not install initially, I believe failing to due lack of disk space. Min spec stated 80Gb and there is a 128Gb ssd. Untangle 13 OVA installed without any issue, and once up and running I was able to update to 14.1.2.20190401.

    The VEP4600 has 4x gigabit ports, 2x sfp 10gb, plus another 5 management ports. One gigabit port is dedicated to management, one for uplink. The appliance is connected to the internal network using the sfp port.

    As per the install instructions, I created a dedicated vSwitch for each of the ports. Only two ports are assigned to the VM, to simplify initial setup. Eventually, I'd like to integrate the additional ports through Untangle.

    I put together some screenshots in case I missed something with the ESXi setup
    Attached Images Attached Images

  6. #6
    Master Untangler abailey's Avatar
    Join Date
    Mar 2016
    Posts
    101

    Default

    When setting up your virtual machine what adapter type did you give Untangle? Mine is VMXNET 3. Also in the Untangle advanced network settings my MTU and Speed/Duplex are all set to Auto.
    Also, when you test, start out by not using any APPS in Untangle. Easiest way is to just put the machine your testing from in the Untangle bypass. That way you can see if an APP is slowing you down or if it is something else.

  7. #7
    Master Untangler
    Join Date
    May 2008
    Posts
    920

    Default

    Try proxmox instead. Or try "Clover bootloader" to boot the Untangle install cd.

  8. #8
    Newbie
    Join Date
    Jun 2019
    Posts
    1

    Default

    Who's your ISP? If it is AT&T, is your modem/router a PACE 5286? If so, that's a known issue with those boxes. Call AT&T and ask for an Arris BGW-210.

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