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  1. #1
    Untanglit
    Join Date
    Jul 2008
    Posts
    28

    Default Rebuilding after drive failure with same account

    So my hardrive failed on the Untangle server and when I checked the online backup it had also failed even though it indicated an online backup had finished every night for many months. Now I need to rebuild and set up Untangle again with the same subscribed authentication numbers. What is the step by step process to do this?? Yes I do have an account with Untangle online and no the protected system is not on a server. Thanks for your help....Bitbob

  2. #2
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    23,277

    Default

    You don't use the same numbers. If you have access to your Untangle.com account, you just add the new UID to your account, then on the page that lists your subscriptions, click the manage button, you can transfer it to the new unit.

    https://support.untangle.com/hc/en-u...a-subscription

    So the first order of business is simple... stop thinking this process is complicated!
    mtarbox likes this.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

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