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  1. #1
    Newbie
    Join Date
    Dec 2016
    Posts
    6

    Default Can't add home license to new install.

    Just replaced hdd in my untangle and reinstalled ver. 16.1.1, was on 16.1 before. Now in command center it shows new appliance but i can't add my license. Says "appliance must be upgraded to a complete license for full command center functionality". this is the 4th time i have moved my license to different hardware and never had a problem before.

  2. #2
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,172

    Default

    Did you move the license?

    Because you need to go under my account, then my subscriptions, then assign the sub to the new UID.
    jcoffin likes this.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  3. #3
    Newbie
    Join Date
    Dec 2016
    Posts
    6

    Default

    Thanks for the quick reply.

    That was it. For some reason I thought you did it under the appliances tab, then add license.
    I'ts probably been about a year since i've done this and my memory's not what it used to be.

    Thanks again for the help

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