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  1. #1
    Master Untangler
    Join Date
    Jan 2011
    Posts
    103

    Default Move to new hardware problems

    OK,

    So following on from some issues with Realtech NIC cards described here :

    https://forums.untangle.com/ng-firew...-failures.html

    I decided to wave the white flag and get hold of some new hardware with Intel NIC's. Did the migration today, and the network looks like its working, however a bunch of info is missing from the dashboard number of modules are doing nothing (migrated licence over from old machine OK...)

    Looks like Bandwidth Control and Intrusion detection are down, and on the UI:

    Disk resources unavailable
    Memory resources unavailable
    No uptime, cpucount, type or architecture
    No host information (current, max & known)
    Network layout does not show any speeds
    Bandwidth usage graphs and charts all blank
    Intrusion detection blank / has no events

    Screen shot:

    Untangle Screen.png

    Any ideas ?

  2. #2
    Master Untangler
    Join Date
    Jan 2011
    Posts
    103

    Default

    OK, scratch that.., after 30 mins everything came back.., possibly something to do with how the logs are written...?

  3. #3
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,490

    Default

    Yeah, you need time. The dashboard cannot report empty reports. Backup / Restore doesn't move the DB over, so you need event data from scratch. Just let her run!
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  4. #4
    Master Untangler
    Join Date
    Jan 2011
    Posts
    103

    Default

    Yeh, thanks Rob..., still have a issue with the IDS not generating any events, but I have a ticket in for that.

    The box I sourced has 4x Intel WGI211AT Gigabit Ethernet NICs (as you advised.., go Intel or go Home)

    https://www.amazon.co.uk/gp/product/B08BXDN81T

    Looking good so far, same network speeds, but on speed tests the latency on a wired clients has dropped from 8-10ms to a consistent 6ms.., big percentage improvement, so the Intel NICs are obviously doing their thing...

  5. #5
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,490

    Default

    I'm just glad you came along after we got to Debian 10! Untangle v15.0 and back can't use those NICs!

    Ok well you could... just not as well. Debian 10's driver supports the i210 series much better. But relative to the realteks you had, it was still an upgrade.

    Good drivers plus those cards though... you should see a huge improvement.
    Last edited by sky-knight; 01-27-2021 at 01:58 PM.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

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