Hung during upgrade

[skearton]

Screenshot_20210207-184426.png


Any advice for me beyond nuke?

My upgrade process got stuck. Power cycle lands me back at this same spot. Thank you!

[jcoffin]

I'm hoping the upgrade was not done via mobile.

[donhwyo]

I am hoping he had a backup. Maybe the first thing an upgrade should do is save a backup some place that could be accessed if all else fails.

[skearton]

I don't recall if I did the update via mobile or not. It's possible that I did, although I don't think I would've due to the UI. Probably not a huge deal for me to reinstall, was just curious if I might have an easy escape route. I'll hook up a monitor and see what I've got. Thank you!

[jcoffin]

If it is still stuck on the upgrade screen and you don't have support, I would go ahead and try rebooting since your other choice is re-installing.