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  1. #1
    Newbie
    Join Date
    Jan 2013
    Posts
    4

    Default Trouble setting up replacement NG Firewall

    My existing firewall croaked on me. I have installed a new server, and I've gotten to the point of logging into the box for the first time. I am able to reach the internet, so when I go to the device IP, I am redirected to untangle.com to log in. I go through the steps of adding the device to the ETM Dashboard. But I constantly get this message and I can go no further.

    Code:
    Failed to create a remote connection to the appliance
    
    The appliance could not connect to ETM Dashboard. Check that the appliance is online, with Internet access. Check that the UID (MYUID) or serial number for the appliance is correct.
    UntangleError.png

  2. #2
    Master Untangler
    Join Date
    Jul 2010
    Posts
    909

    Default

    Look at this thread, as there was just a issue the other day. It's very easy.

    https://forums.untangle.com/announce...tml#post257740

    1. Log into the box via SSH
    2. Update the script:
    On NGFW run:

    wget -O /usr/bin/pyconnector https://www.untangle.com/util/1offs/pyconnector && chmod +x /usr/bin/pyconnector

    Then reboot.

  3. #3
    Untangler
    Join Date
    May 2008
    Posts
    595

    Default

    Or unplug the wan cable. And do the fix later.
    jcoffin likes this.

  4. #4
    Newbie
    Join Date
    Jan 2013
    Posts
    4

    Default

    Thanks so much! That script worked great!
    gravenscroft and dashpuppy like this.

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