Untangle for Windows Will not Start!!!

[MorrisonS]

no it's not. I did just install it on my 2nd pc and it is still starting but the vmware-vmx.exe did start on my 2nd pc. SO I'll let it run and see if it load all the way. But still no go on my laptop.

[MorrisonS]

Well it just loops at starting. And when I try to run vmware console from the systray I get the same error. But when I try to go to playboy.com I get a UT web filter error so it's up but not up. I can use the web link to run the client and log in to it. and I do get network data in the rack.

[dmorris]

Maybe we're talking about some different looping?
That was the first thing fixed for this build and we've haven't seen it once one dozens of different test boxes, but yet three of you are seeing it.

Is someone will to record it and post it a video?
useful tool:
http://www.jingproject.com/

[MorrisonS]

Well I hope this helps. It's from my laptop.
Sorry can't upload so I'll email it to you.

[dmorris]

Thanks! you da man!

oh I see! A video is worth a thousand words.
I thought you were getting the infinite popup bug - but yours is plain just not starting - bummer.

Can you try the following?

Stop the service. Quit the systray app.

Run this command (replace "13:28" with two minutes from the current time)
at 13:28 /interactive cmd.exeIn two minutes a window will pop up.
Anything run in this window will be run as the SYSTEM user.
then run
cd "c:\Program Files\Untangle"
.\UntangleForWindows.vmx
After that does the vmplayer start? Does it ask to agree to a license? Does it ask about any shared folders? Does it say anything?

Actually if you could record the following that would help greatly. I can deliver the video as part of the bug report to engineering!

[MorrisonS]

i can but I did that when the new one did not start. when i did the vmplayer did start. I do get a infinite popup bug when I try to run vmware console from the systray.

[dmorris]

i can but I did that when the new one did not start. when i did the vmplayer did start. I do get a infinite popup bug when I try to run vmware console from the systray.

On the new one?
On the video you didn't...

[MorrisonS]

You my want to look at it again. I think I did. you asked me to test that so I should of had it on the video. Let me know if i did.

[vcane]

i can't find this file http://www.untangle.com/download/untangle_systray.zip , untangle dont run .... please healp!

[dmorris]

i can't find this file http://www.untangle.com/download/untangle_systray.zip , untangle dont run .... please healp!

vcane, with the new release this is no longer required...