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I installed Untangle for windows. It will not start up. I keep getting status changed tostatus: Starting every 30 to 60 Sec. I uninstalled and reinstalled Untangle sucessfully however I no success when I try to start Untangle. I left the computer on over night it was stuck on starting/installing Untangle. I keep getting a popup telling me status changed tostatus: Starting every 30 to 60 Sec. Please help!:confused::mad:
I have a Laptop, HP Duo Core 2.4G W/ 1.5 Gb Ram, 160GB Drive
try the Launch VMware Console option as this will actually show you what untangle and vmware is doing.
i have run into the same problem. I have launched the vmware console and untangle boots and starts up and begings processing just fine. If i then proceed to reboot the machine and have it load up in the background again, it goes back to starting.... and sits there forever.
I have this same problem. Check out my post:
http://forums.untangle.com/showthread.php?t=5102
:(
Well I loaded it on my other pc and got the same thing. I did try the Launch VMware Console option. It only launched one time and it did not boot untangle or start it. I could get on line but no rack.:mad::mad::mad:
So How am I going to sell this if on my two pc's it wont run what if I get out at a site it and it wont start on theres?? :mad::mad::mad:
O I forgot, when I ran the install exe for the first time on my 2nd pc it killed my CA Anti-Virus. I rebooted and reran the install exe. I did install but when I did the first run after reboot I got a VM Error that asked me to send data to MS.
Yes there is a bug in the system tray icon where it sometimes gets into a state where it will perpetually say starting and the information bubble pops up every 30 seconds.
I believe one work around is to wait longer before longing in, once Untangle is in the running state it should be more difficult for the system tray icon to get into this state.
I will work on a fix. Maybe if I post a new system tray application you could try it out?
Try quitting the system tray icon, and unzipping this into c:\Program Files\Untangle on top of the untangle_systray folder:
http://www.untangle.com/download/untangle_systray.zip
I'll test it and see.
Thanks:)
MorrisonS: Thanks for your time testing it :worship:
Well it did help. but not all the way. I have to Launch VMware Console option to get it to start. When I try to start Untangle Admin Client it will ask user and password then I get an error HTTP 500 internal server error with page (http://192.168.0.145/localstart.asp)
I also can not click on the tray icon. :confused:
First find out why the service isn't starting.Quote:
Originally Posted by MorrisonS
First reboot. The login and wait five minutes. DO NOT START ANYTHING MANUALLY.
The open the task manager and see if you see a vmware-vmx.exe and untangle_service.exe are running.
If not, go into control panel->administrative tools->services->Untangle and see if it thinks the service is running. It should be set to "Automatic"
After you get that starting lets figure out the login issue...
Ok I did a reboot and it started up fast and is running. I can now right click on it and see it's running. As for the tasks Yes to untangle_service.exe no to vmware-vmx.exe I do have vmware-authd.exe. The service is running and set to automatic.
Can you login?
It says "Status: Running" ?
you don't see a big vmware process? (Sort by memory usage - its usually the biggest :D)
Hi Folks,
I am new to Untangle and encounter the same problems as MorrisonS. When I yesterday found Untangle in the Web, I thought, that was the software I've ever been waiting for. But I have to say, my first experiences are very disappointing... I tried to install it on 4 different machines and it worked on none of them. My opinion is, that such a kind of software belongs on a Server, so my first try was on a 2008 Server. But the service did not start and the Untangle Systray keeps on saying: "Starting" all the time... Second shot on a Server 2003: Same error symptoms. Ok, it's unfortunately REALLY not designed for Server-OS, I thought, so I tried my Windows X64 Professional Workstation: But STILL the same behaviour. On all those three Installations, I could start Untangle as simple VM-Appliance and configure it, but afterwards it does NOTHING. I assume, the service is needed for the "Re-Router-Technology"? So I finally tried on the only XP Professional Workstation I have in my network, the one in my living room, that is only used for watching TV and Videos, and is therefore normally not running all day long, but I wanted to see Untangle at least ONCE in action. But also there the result is frustrating, even when it's slightly different as on the other 3 Installations. For the first time the service is running after the Reboot, but the Systray also keeps on saying "Starting" for hours and hours... Sometimes it seems to try to restart Untangle, because there is a Popup, that says: "Status changed to Status: Starting." But there is never another status than that! So do I have to give up here, or is there anything, I can do to make Untangle work in my Network? Any help welcome!
Can you login? NO
It says "Status: Running" ? YES
you don't see a big vmware process? NO (well some times I do)
Ok I think it's up some times, My 2nd PC will not work but if I close Untangle then it will.
ok (You must assign a static IP address to the Untangle Server.)
is this in VM or just my Laptop? do I have to have the same ip address on all of them?
What do I set the 2nd nic to in VM (bridge?) I don't see data moving in the rack.
Quote:
Originally Posted by Bladeinger
Hay Untangle only works on XP Pro or Home.:worship:
Yes, that's the reason, I finally tried on my only XP Pro Workstation. But the result isn't really better than on the other Operating Systems...
Yea I know. The bad thing is I sell it. The box works!! you can try that too.
I believe that it does. I only wonder, what went wrong with my installation. I did some further testing after starting it simply out of vmware (this works here as well) and now believe, this has something to do with the network configuration. Either I can access the Internet and Untangle does not do a thing, or I can see that the data goes through Untangle, but then I can't reach the Internet from any workstation in my network. I Only have to combine those two modes now...
Morrison,
:confused:
Is vmware-vmx.exe running or not? Check in the task manager. Sort by memory usage and look at the top.
If not, start over with earlier instructions. reboot, WAIT, test.
Once it says "Running", wait 20 seconds.
see if you can go to playboy.com in a browser on that machine.
see if you can go to playboy.com on another machine.
see if you can login.
Bladeinger,
Only XP is supported.
The infinite starting thing is a known bug.
You can try downloading this zip posted earlier in this thread.
Although, That is just a systray issue - it won't effect the running of the service.
The best way to test if untangle is running is trying to go to playboy.com
You might need to disable the windows firewall if you haven't.
I already downloaded the new systray application from above.
BTW, I also don't have the vmware-vmx.exe-task running, as MorrisonS.
playboy.com is reachable. Nice, but not in Moment.
Bladeinger:
If you goto Control Panel -> Administrative Tools -> Services what is the status of the Untangle service?
The status is "started" and I can see the task in the taskmanager as well.
The only time I get vmware-vmx.exe is when I have the console open. I have to start it. Can you tell me about the Nic cards?
(ok (You must assign a static IP address to the Untangle Server.)
is this in VM or just my Laptop? do I have to have the same ip address on all of them?
What do I set the 2nd nic to in VM (bridge?) I don't see data moving in the rack.)
Hello?!
Hi.Quote:
Originally Posted by MorrisonS
We'd love to help you troubleshoot, but you have to consistently and thoroughly answer our questions.
I'd suggest:
1) uninstall untangle
2) delete C:\Program Files\Untangle (just in case)
3) reinstall newly downloaded installer
4) reboot
5) do not touch it until it says "Running." Do not launch the vmware console. Do not move the mouse. Do not pass go.
6) launch the client
Try these things.
Under no circumstances should you start the vmx manually.
If it appears not to be starting after an hour do the following things:
(again, don't touch anything - just answer these questions!)
In control panel->administrative tools->services->untangle
is the service started?
is it set to automatic?
Using task manager:
is untangle_service.exe running?
is vmware-vmx.exe running?
Using WhatsRunning
under the services tab is the untangle service running?
other:
what version of windows?
are there any other vmware products install on this system?
Try these things and let us know how it goes.
Please don't start messing with it before you get back to us or else we won't be able to further troubleshoot...
Hello MorrisonS.
I think, the question goes not to me, but I can probably answer it too. Because that Windows-Installation didn't work for me, I decided today to install the dedicated server in a virtual machine, which is quite the same, you will do. You have to bridge one of the hosts NIC's (that one that leads for example to your router) exclusively to the VM (Untangle), the settings of the other physical adapter you can leave as they are. In Untangle you assign one network card's settings according to your network, the other stays simply "bridged". So the whole network traffic of the local network, in and out, has to pass Untangle. It works like a charm now!
I've got the same start up problem. I've tried it on 3 XP installs and one Vista install. It just keeps looping (starting)
The untangle service is started and set to auto.
vmware-vmx.exe is not running. The only option for VMware is the VMware Player. I'm not sure what the VM console is.
This is a fresh download from yesterday. Is there a new one?
welcome dawks,Quote:
Originally Posted by dawks
There is a zip file earlier in this thread that fixes the 'infinite starting notifications' from earlier in the thread.
not sure why it isn't starting.
if you could look at the proceedures/questions i posted a few posts back would help us troubleshoot...
How can we fix this problem? This program has some serious issues that should have been solved before going into production. Right now this program is nowhere near stable for home use and has too many compatibility issues. My computer works fine and great as a server but why with Untangle does it act up with Untangle? I wonder why? I am still tangled here and maybe will not be untangled still for many days now :confused:
alan have you ever run a VM on a workstation before?
:rolleyes:Quote:
Originally Posted by alan3885
I'd start by reading the thread.
I have not messed with it and if you get back to me fast I may even not reboot:popcorn:Quote:
Originally Posted by dmorris
Hmm... very interesting! :DQuote:
Originally Posted by MorrisonS
Are there any vmware processes running?
What is the size of untangle_service.exe?
Is there one or two running?
Also, can you tell us what subfolders exist in "C:\WINDOWS\Microsoft.NET\Framework"
see file net folder.bmp and sys.bmpQuote:
Originally Posted by dmorris
:eek:
aha!Quote:
Originally Posted by MorrisonS
so it looks like vmplayer is running, but it isn't launching vmware-vmx.exe
Can you try this:
Go through proceedure above.
Hopefully it will start the service but vmware-vmx won't run.
Wait a while.
Go into control panel->administrative tools->services->untangle and stop the service.
wait a few minutes, then start the service.
See if on the second try when starting the service manually vmware-vmx.exe starts...
Ok will do I will let you know in about 4Hrs I have to go to a meeting and when I get back I'll run it. I'm redownloading it now.
I thought of a couple other things to try too if this works...Quote:
Originally Posted by MorrisonS
I wouldn't worry about redownloading in full. I just wanted to make sure you had the latest version - but we haven't released anything since you ran your last test.
Thanks again for all your help! :cheers:
Well no good. it still will not start. and the untangle_systray.exe will lock up after some time.
OKQuote:
Originally Posted by MorrisonS
Try this.
Quit the systray app (it actually has nothing to do with the service).
Stop the service from the control panel.
wait a few minutes
Open C:\Program Files\Untangle\UntangleForWindows.vmx in Wordpad and add these lines at the end:
hints.hideAll = "TRUE"
msg.noOk = "TRUE"
Then delete *.lck *.vmem and *.vmss in C:\Program Files\Untangle\
Then start the service from control panel and see if it starts.