IPSec Broken?

[sky-knight]

I'm not sure what prompted me to do it, because I don't use this module. But this morning I hit the settings button on my IPSec module and Firefox just sits in a never ending loop of loading settings.

Figuring I had some configuration shenanigans I thought it best to simply try and remove the application. Given the UI was closed to me I went to apt.

apt-get remove untangle-libitem-ipsec
apt-get remove untangle-node-ipsec

The latter won't remove, dpkg -l | grep ipsec lists the node as still installed, yet apt-get remove says it's gone.

However, at this point the app does show in my list of installable apps, and a quick reinstall of my premium package later and it's back in the rack, but we're also back to square one and not able to configure it.

[mrunkel]

Please contact support.

Also, I recommend you don't use apt-get in that way.

If you want to remove apps, ucli is what you need.

[sky-knight]

Thanks Mark I had forgotten about ucli, in the past apt-get remove was enough. In this case as soon as I did ucli remove untangle-node-ipsec, then hit my account up and reinstalled the package, I can now get into the module normally.

And yes I should have called support, but as much as that is an easy thing. I have an annoying tendency to ramble on and what should be five minutes turns into an hour, or more.

I'm sure Tony, Richie, Harry, and Shaun will all say the same thing. It's best that I stay off the phone whenever possible!

Besides, it's a low priority thing. I'm just experimenting with a new idea.