Untangle blocking web site...

[jpm]

Our company has to use an upstream providers support portal website. Recently this upstream provide has come under new ownership and we were given a new site that transports https traffic on non-standard port 453. Now when I'm connected directly to my border router I can access the site, when I'm trying to view the page through the untangle I get "connection interrupted" errors.
The first thing I did was to add a rule in the policy manage that any traffic on port 453 should use the "No Rack" policy. This made no difference. When I try to load the page I see activity on many of modules indicating that the Policy Manager rule might be getting ignored for some reason.
I need some help getting this working. Any assistance would be greatly appreciated.

my Untangle is in Bridge Mode
The site is https://ease.centurylink.com:453/

Regards,
Jason Meyer

[gotkimchi]

could you try this. config, networking, upper right hand corner advanced, bypass rule.
add a rule for destination port 453 and save.

[jpm]

I was looking for this area as I remembered it from one of the many webanairs I've attended. Thanks for the reminder, I'll post back with the results.

[jrong]

could you try this. config, networking, upper right hand corner advanced, bypass rule.
add a rule for destination port 453 and save.

I have the same issue too.
But after I add a DNS bypass role from Untangle.Everytings is fine now.
I just konw I need to add this role, but I don`t konw why?
Can you tell me why we need to add this bypass role to Untangle?Because I can not see any DNS bypass role from guide line

Thanks~

[gotkimchi]

There are many types of networks. Pending on the network, sometimes the DNS has issues, that is why I suggested to bypass DNS.
I would say 95% or higher, this is not needed, if you have complex network, multiple subnets, DNS server on the inside on a different subnet, and etc. you might need to do this.