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  1. #1
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    Default How can I monitor the WAN connection?

    We have a small 6 person office with an ATT DSL connection that drops frequently. ATT says there is nothing wrong on their end and that the problem is on our equipment.

    Our setup is as follows:

    ATT Business DSL --> Untangle FW --> Switch --> PCs/WAP

    Is there any kind of monitoring I can setup on the Untangle to monitor the WAN connection? Are there any logs I can look at on the Untangle?

    Thanks!

  2. #2
    Untangle Ninja dwasserman's Avatar
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    Define in more detail "connection drop frecuently".
    The PPoE disconnect?
    Untangle in router or bridge mode?
    The world is divided into 10 kinds of people, who know binary and those not

  3. #3
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    Quote Originally Posted by dwasserman View Post
    Define in more detail "connection drop frecuently".
    The PPoE disconnect?
    Untangle in router or bridge mode?
    Untangle is setup as a router.

    There is no PPPoE as we have a static IP address. The DSL modem is in bridged-mode and the Untangle FW is set to have a static WAN address.

    The internet will go down for a short period of time randomly. I'd like to see this is truly a problem on our end or if it is a problem with ATT's modem losing the connection.

  4. #4
    Untangle Ninja gotkimchi's Avatar
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    you can install the WAN failover app and create a rule for your WAN.
    to be understood, you must first understand. :)
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself. If you need Untangle support please call or email support@untangle.com

  5. #5
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    Quote Originally Posted by gotkimchi View Post
    you can install the WAN failover app and create a rule for your WAN.
    Thanks. Purchasing the WAN failover now.

  6. #6
    Untangle Ninja dwasserman's Avatar
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    And a second ADSL Line also
    The world is divided into 10 kinds of people, who know binary and those not

  7. #7
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    Quote Originally Posted by dwasserman View Post
    And a second ADSL Line also
    Will probably be switching to Comcast soon.

  8. #8
    Untangle Junkie dmorris's Avatar
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    Nov 2006
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    yeah, i'd just add a wan failover ping rule to ping your router at the other end of the line (untangle's gateway)
    the reports/event log will show how frequently the line goes up/down (or how often you can/cant ping the gateway anyway)
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  9. #9
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    Quote Originally Posted by dmorris View Post
    yeah, i'd just add a wan failover ping rule to ping your router at the other end of the line (untangle's gateway)
    the reports/event log will show how frequently the line goes up/down (or how often you can/cant ping the gateway anyway)
    Trying to set it up now.

    Thanks!

  10. #10
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    Dec 2009
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    When creating my rule, I have tried all Test Types and they all fail. Am I doing something wrong?

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