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  1. #1
    Untangler
    Join Date
    Oct 2009
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    92

    Default inbound port forward rule not working

    I have a hvac machine that we have a port forward 8082 going to and its not working externally

    Some background and setup

    hvac machine ip is 192.168.0.233 and you can get to it internal via web at http://192.168.0.233:8082

    made a port forward on untangle port 8082 to 192.168.0.233

    I have other port forwards to the sbs server (192.168.0.3) for vpn, rdp, rww, etc that are working fine, I have ran all the troubleshooting tests in the port config and they all pass, any ideas?

  2. #2
    Untangle Ninja raditude's Avatar
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    Jan 2009
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    Eugene, OR
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    1,143

    Default

    Can you post a picture of the port forward rule?

  3. #3
    Untangle Junkie dmorris's Avatar
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    Nov 2006
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    San Carlos, CA
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  4. #4
    Untangler
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    Oct 2009
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    Default



    passed steps 1,2,3,4,7,8,

    Step 5 confuses me, if it worked from outside why would I need to troubleshoot? what am I missing

    6. not onsite so I cant do
    9.NA
    11. not onsite

  5. #5
    Untangle Junkie dmorris's Avatar
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    Default

    Quote Originally Posted by logicsound View Post

    passed steps 1,2,3,4,7,8,

    Step 5 confuses me, if it worked from outside why would I need to troubleshoot? what am I missing

    6. not onsite so I cant do
    9.NA
    11. not onsite
    4) This step passed? Then your port forward is working already.
    5) In other words, don't test from inside the network.
    6) You can use Untangle's UI to run this test. (config->networking->troubleshooting)
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  6. #6
    some dude hlarsen's Avatar
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    Default

    for 6 you can use Connection Test at Config > Networking > Troubleshooting
    for 11 you can use Packet Test

  7. #7
    Untangler
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    Oct 2009
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    92

    Default

    step 4 I did from the server internally, I guess I was suppose to do this from an outsiode machine. I will try these other suggestions shortly

  8. #8
    Untangle Ninja mrunkel's Avatar
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    Jul 2008
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    3,022

    Default

    If you can access resources from the local net but not from remote, the problem is almost always with the default gateway setting of the device in question.
    m.
    <BR>
    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.
    <BR>It often helps troubleshooting if you have a good network map. Look <A HREF="http://forums.untangle.com/tip-day/5407-how-draw-network-diagram.html">here</A> if you want my advice on how to draw one. <BR> <B>Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com<B>

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