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  1. #1
    Untanglit
    Join Date
    Apr 2008
    Posts
    25

    Default SMTP Authentication for alerts from Untangle.

    HI All,

    Just started checking out this Untangle today, it's pretty sweet.

    I'm having trouble sending test emails.

    Our email server is on port 2525, and it is accessable by the Untangle box.

    The email server requires authentication, but it doesn't seem to work.

    According to the log on the mail server (hMail):

    Code:
    "TCPIP"	640	"2008-04-09 17:04:04.961"	"Created accept socket 1448 on listening socket 960"
    "SMTPD"	640	133930	"2008-04-09 17:04:04.961"	"10.1.1.170"	"SENT: 220 area51.bd-inc.com ESMTP"
    "SMTPD"	640	133930	"2008-04-09 17:04:04.961"	"10.1.1.170"	"RECEIVED: EHLO untangle.bd-inc.com"
    "SMTPD"	640	133930	"2008-04-09 17:04:04.961"	"10.1.1.170"	"SENT: 250-hmailserver[nl]250-SIZE[nl]250 AUTH LOGIN PLAIN"
    "SMTPD"	640	133930	"2008-04-09 17:04:04.961"	"10.1.1.170"	"RECEIVED: MAIL FROM:<untangle@BolenAlerts.com> SIZE=1667"
    "SMTPD"	640	133930	"2008-04-09 17:04:04.961"	"10.1.1.170"	"SENT: 250 OK"
    "SMTPD"	640	133930	"2008-04-09 17:04:04.961"	"10.1.1.170"	"RECEIVED: RCPT TO:<untangle@BolenAlerts.com>"
    "SMTPD"	640	133930	"2008-04-09 17:04:04.961"	"10.1.1.170"	"SENT: 530 SMTP authentication is required."
    "SMTPD"	640	133930	"2008-04-09 17:04:04.961"	"10.1.1.170"	"RECEIVED: QUIT"
    "SMTPD"	640	133930	"2008-04-09 17:04:04.961"	"10.1.1.170"	"SENT: 221 goodbye"
    "TCPIP"	640	"2008-04-09 17:04:04.961"	"Disconnecting socket 956 for session 133930"
    "TCPIP"	640	"2008-04-09 17:04:04.977"	"Created accept socket 1264 on listening socket 960"
    "SMTPD"	640	133931	"2008-04-09 17:04:05.071"	"10.1.1.170"	"SENT: 220 area51.bd-inc.com ESMTP"
    "SMTPD"	640	133931	"2008-04-09 17:04:05.071"	"10.1.1.170"	"RECEIVED: EHLO untangle.bd-inc.com"
    "SMTPD"	640	133931	"2008-04-09 17:04:05.086"	"10.1.1.170"	"SENT: 250-hmailserver[nl]250-SIZE[nl]250 AUTH LOGIN PLAIN"
    "SMTPD"	640	133931	"2008-04-09 17:04:05.086"	"10.1.1.170"	"RECEIVED: MAIL FROM:<> SIZE=2670"
    "SMTPD"	640	133931	"2008-04-09 17:04:05.086"	"10.1.1.170"	"SENT: 550 Sender address must be specified."
    "SMTPD"	640	133931	"2008-04-09 17:04:05.086"	"10.1.1.170"	"RECEIVED: QUIT"
    "SMTPD"	640	133931	"2008-04-09 17:04:05.086"	"10.1.1.170"	"SENT: 221 goodbye"
    "TCPIP"	640	"2008-04-09 17:04:05.086"	"Disconnecting socket 1448 for session 133931"
    I set up the same account in my outlook and try it (from behind the Untangle) and it works as expected - it accepts my authenticated SMTP conneciton.

    It look like for some reason, the test email is being sent twice, and it's failing to actually bother attempting an authorization?

    Any ideas?

    Thanks in advance,

    techie007

  2. #2
    Untangle Junkie amac's Avatar
    Join Date
    Aug 2007
    Posts
    805

    Default

    you can check out what happens with the mail in the exim mail logs. . .
    They are the mainlog under /var/log/exim4 I think is the directory structure, what shows up when you view the mainlog there? It should show what Untangle is seeing.

  3. #3
    Newbie
    Join Date
    Jun 2008
    Posts
    8

    Default

    Was this issue ever resolved? I am having the same problem with a new installation of Untangle 5.2.

    Tom

  4. #4
    Newbie
    Join Date
    Jun 2008
    Posts
    8

    Default

    I have a loig snippit to add here:
    "SMTPD" 448 28718 "2008-06-28 12:14:31.876" "192.168.1.1" "SENT: 220 Healy & Associates Law Firm"
    "SMTPC" 448 28717 "2008-06-28 12:14:31.876" "65.54.244.168" "RECEIVED: 220 Healy & Associates Law Firm"
    "SMTPC" 448 28717 "2008-06-28 12:14:31.876" "65.54.244.168" "SENT: HELO amhealy.com"
    "SMTPD" 448 28718 "2008-06-28 12:14:31.876" "192.168.1.1" "RECEIVED: HELO amhealy.com"
    "SMTPD" 448 28718 "2008-06-28 12:14:31.876" "192.168.1.1" "SENT: 250 Hello."
    "SMTPC" 448 28717 "2008-06-28 12:14:31.876" "65.54.244.168" "RECEIVED: 250 Hello."
    "SMTPC" 448 28717 "2008-06-28 12:14:31.876" "65.54.244.168" "SENT: MAIL FROM:<tperanteau@healyassociates.com>"
    "SMTPD" 448 28718 "2008-06-28 12:14:31.876" "192.168.1.1" "RECEIVED: MAIL FROM:<tperanteau@healyassociates.com>"
    "SMTPD" 448 28718 "2008-06-28 12:14:31.876" "192.168.1.1" "SENT: 250 OK"
    "SMTPC" 448 28717 "2008-06-28 12:14:31.876" "65.54.244.168" "RECEIVED: 250 OK"
    "SMTPC" 448 28717 "2008-06-28 12:14:31.876" "65.54.244.168" "SENT: RCPT TO:<tomperanteau@hotmail.com>"
    "SMTPD" 448 28718 "2008-06-28 12:14:31.876" "192.168.1.1" "RECEIVED: RCPT TO:<tomperanteau@hotmail.com>"
    "SMTPD" 448 28718 "2008-06-28 12:14:31.876" "192.168.1.1" "SENT: 530 SMTP authentication is required."
    "SMTPC" 448 28717 "2008-06-28 12:14:31.876" "65.54.244.168" "RECEIVED: 530 SMTP authentication is required."
    "SMTPC" 448 28717 "2008-06-28 12:14:31.876" "65.54.244.168" "SENT: QUIT"
    "SMTPD" 448 28718 "2008-06-28 12:14:31.876" "192.168.1.1" "RECEIVED: QUIT"
    "SMTPD" 448 28718 "2008-06-28 12:14:31.876" "192.168.1.1" "SENT: 221 goodbye"
    "SMTPC" 448 28717 "2008-06-28 12:14:31.891" "65.54.244.168" "RECEIVED: 221 goodbye"

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