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  1. #1
    Master Untangler
    Join Date
    Oct 2010
    Posts
    115

    Default High Ping times intermittently throughout the day

    We're getting high ping times when carrying out ping tests to various websites.

    Normally a ping time would be <40 but intermittently and frequently throughout the day we're getting ping times of >700. Obviously web browsing slows down when the high ping times occur.

    The Untangle attack blocker isn't shedding any light so far - scores of around 80 are about the highest.

    We ran virus scans etc on all workstation and these all came up clear.

    My suspicion is that there is a workstation that is either accessing a specific site (although popular video sites are blocked) and this is maintaining a connection to a site therefore causing the high ping.

    The web filter doesn't show anything obvious and there aren't any workstations with excessively high bandwidth's.

    The next step will probably be running a ping whilst the times are high and then unplugging network cables from one workstation at a time.

    Has anyone else come across a problem like this?

  2. #2
    Untangle Ninja dwasserman's Avatar
    Join Date
    Jun 2008
    Location
    Argentina
    Posts
    4,375

    Default

    Can be a ISP issue, do the test pinging the next hop in the ISP or their home page.
    The world is divided into 10 kinds of people, who know binary and those not

  3. #3
    Newbie
    Join Date
    May 2013
    Posts
    11

    Default

    How many users on the network? # of sessions? We're experiencing similar things right now but it's peaking 10k sessions (untangle's max from what I understand).

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