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  1. #1
    Newbie
    Join Date
    May 2015
    Posts
    4

    Exclamation Untangle server unknown

    I got msg. "Untangle server not found" after click on agreement button. My TWC is running through Linksys router. Is there any
    port I need to forward ? I am using trial NG Firewall software before I buy an appliance. Thanks.
    Last edited by Tomjones; 05-01-2015 at 12:36 PM.

  2. #2
    Untangle Ninja Jim.Alles's Avatar
    Join Date
    Jul 2008
    Location
    Central PA
    Posts
    2,469

    Default

    Time Warner Cable?

    no ports need to be forwarded. either NGFW or the cable modem need to be in bridge mode. You really don't need the Linksys 'router'. But NGFW will work behind it, as long as it has Internet connection. Which box does DHCP?

    A network map would be very helpful here. Screenshots of NGFW's current Routes would be next.
    If you think I got Grumpy

  3. #3
    Newbie
    Join Date
    May 2015
    Posts
    4

    Default

    Linksys does DHCP. The reason I have Linksys EA4500 because I use different ports for other wired connections. Once I switch to bridge mode, there is no Internet connection. Can you tell me what my next steps will be ? I don't know if route setup is needed or not ?

    This is very simple connection path: INTERNET ---> Linksys EA4500 Wireless Router ----> Untangle server (connects to Linksys port)
    -----> Cisco AP 1041N (connects to Linksys port)
    Thank you very much.

  4. #4
    Newbie
    Join Date
    May 2015
    Posts
    4

    Default

    I switched the internal interface to bridge mode and it has Internet now, but I still get the "Untangle server not found" after I click on the portal
    page. Thanks.

  5. #5
    Newbie
    Join Date
    May 2015
    Posts
    4

    Default

    I am sorry I did wrong map:
    This is very simple connection path: INTERNET ---> Linksys EA4500 Wireless Router ----> Untangle server (connects to Linksys port)
    -----> Cisco AP 1041N (connects to Untangle server port)

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