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  1. #1
    Master Untangler
    Join Date
    Oct 2010
    Posts
    109

    Default DNS Connectivity Failed Message on main Untangle screen

    Wondered if anyone can help me with this.

    I noticed at the top of the Untangle main page a yellow exclamation mark which advises that DNS connectivity failed. It also mentions that a DNS server fails to resolve DNSBL queries.

    The DNS test within within the troubleshooting section completes fine with no errors.

    In the External network card settings, for the primary and secondary DNS servers, I've tried both Google's DNS and our ISP's DNS servers - but the DNS message still appears.

    The message only started appearing after upgrading to 11.1 (we were on 9.4 previously). The all of the settings are exactly the same from the 9.4 installation.

    Any ideas?



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    Last edited by BadBoyHouse; 06-25-2015 at 12:49 AM.

  2. #2
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    25,095

    Default

    Of course the message started appearing after the upgrade to 11.1 from 9.4, those alerts were added in version 10. You never had them before.

    Now, the IP address listed, is having intermittent problems. It's quite common, and it causes issues, and that's why the alert was added! You need a better DNS server.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  3. #3
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    9,111

    Default

    The tests for those alerts are only reload of the page. Use the browser refresh to re-run the alerts.

    Read more on our wiki:
    http://wiki.untangle.com/index.php/Reports#Alert_Rules
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

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