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  1. #11
    Master Untangler
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    Turn off Ad Blocker and QOS and then run a speed test and see what you get for speeds. Then if possible directly hook up to the Untangle appliance and run the same speed test. Do you get the same results or vastly different currently?

  2. #12
    Untangler jcoffin's Avatar
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    Aug 2008
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    Sunnyvale, CA
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    Turn off Ad blocker and check the difference.
    Attention: Support and help on the Untangle Forums is provided by
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    If you need Untangle support please call or email support@untangle.com

  3. #13
    Master Untangler
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    Aug 2016
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    Just a few more details:

    DSL Modem - Untangle Appliance - WiFi Router


    DSL is in bridge mode.
    Untangle appliance does the PPPOE login.
    WiFi router is in AP (access point) mode. So no DHCP, etc.
    Untangle handles all of the DHCP.
    Home is completely wireless, all devices goes through the WiFi router then to Untangle then to DSL then out to the world.

    With that being said ... from a speed test perspective, I typically always max out what my ISP gives me ... 20M down, 896K up ... as is with everything turned on.

    I will try the suggestions.
    Untangle 16.0.1 (Build: 20201011T124207) (Kernel: 4.19.0-8-untangle-amd64)
    QOTOM-Q355G4
    1.6-2.7 GHz Intel I5 5250U, 128GB SSD mSATA, 8GB RAM DDR3L, 4xRJ-45 Intel I211AT 10/100/1000 Controller

  4. #14
    Master Untangler deleted_account+152373@untangle.com's Avatar
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    Malta
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    Is the wifi router on the same subnet and outside the dhcp range? you could be having IP conflict

  5. #15
    Master Untangler
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    Aug 2016
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    I have my DHCP set to 192.168.15.150-192.168.15.230

    I do use static IP addresses ... I set them between 192.168.15.5 to 192.168.15.149.

    I do not have the WiFi router doing DHCP though. It is in access point mode. Untangle does all the DHCP.

    I have the WiFi router plugged into LAN1 (vs WAN1) of the Untangle device.
    Untangle 16.0.1 (Build: 20201011T124207) (Kernel: 4.19.0-8-untangle-amd64)
    QOTOM-Q355G4
    1.6-2.7 GHz Intel I5 5250U, 128GB SSD mSATA, 8GB RAM DDR3L, 4xRJ-45 Intel I211AT 10/100/1000 Controller

  6. #16
    Master Untangler deleted_account+152373@untangle.com's Avatar
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    Malta
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    what is the Wifi router's gateway? example if I turn a router into a AP you will have to set the gateway to 192.168.15.2. Did you set the router as AP or did it have a option to be set as AP ? you can also try pluging in a laptop via network cable into untangle lan card and see if it works fine, 1 device no switches no APs
    Last edited by Chrismal; 02-01-2017 at 02:13 PM.

  7. #17
    Untangle Ninja dwasserman's Avatar
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    Jun 2008
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    Argentina
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    DSL Modem - Untangle Appliance - WiFi Router
    DSL? play with the MTU value in the wan interface config (1492----)
    The world is divided into 10 kinds of people, who know binary and those not

  8. #18
    Untangle Ninja Jim.Alles's Avatar
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    Jul 2008
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    Central PA
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    Quote Originally Posted by theoak View Post
    I have the WiFi router plugged into LAN1 (vs WAN1) of the Untangle device.
    Yeah, but what port are you plugged into on the Wi-Fi AP? what make/model is it?

    • be sure to double-check your patch cords. - swap out with known good ones.
    • If there is a mis-match between a gigabit NIC and 10baseT, you might have to set duplex manually.
    Last edited by Jim.Alles; 02-01-2017 at 04:09 PM.

  9. #19
    Master Untangler
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    Aug 2016
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    230

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    NETGEAR R7000.

    I am thinking it is not the WiFi as I can swap to another firewall appliance and it works fine.

    I have the Untangle plugged into the WAN port of the R7000. This is how the R7000 instructions you when you put it into AP mode.

    I'll try the direct network connection and see if that makes a difference.

    Taking the ad blocker out did not change things.
    Untangle 16.0.1 (Build: 20201011T124207) (Kernel: 4.19.0-8-untangle-amd64)
    QOTOM-Q355G4
    1.6-2.7 GHz Intel I5 5250U, 128GB SSD mSATA, 8GB RAM DDR3L, 4xRJ-45 Intel I211AT 10/100/1000 Controller

  10. #20
    Untangle Ninja Jim.Alles's Avatar
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    Quote Originally Posted by theoak View Post
    NETGEAR R7000.
    I have the Untangle plugged into the WAN port of the R7000. This is how the R7000 instructions you when you put it into AP mode.
    Very good. that is a new one on me.

    Thanks!

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