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  1. #1
    Master Untangler RiffRaff's Avatar
    Join Date
    Jul 2008
    Location
    Indianapolis, Indiana, USA
    Posts
    134

    Question Problem With Default Root Certificate

    Several months ago, I started noticing problems accessing certain secure websites, receiving an error telling me the site's certificate was invalid, and it would reference the default Untangle certificate. At first it only seemed to affect me, it was only a couple of websites that I didn't visit very often, and it was easy enough for me to put my own laptop in a client bypass to get around it. But then it started impacting other users on my network, so I started looking into it further at that point. I attempted to generate my own root certificate on Untangle and add it to my laptop as a test, but that failed. As it stands now, I have deleted that root certificate and gone back to the default Untangle certificate, basically back where I started.

    It only happens with a few websites. Most secure sites work just fine. And I cannot detect a pattern to the sites that don't work. For one example, I was able to reach google.com just fine, but play.google.com resulted in the invalid certificate error.

    Does anyone have any suggestions for me on this?

    Thanks,
    Riff
    Risking my life for people I hate for reasons I don't understand.

  2. #2
    Untangler jcoffin's Avatar
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    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    7,620

    Default

    The cert error is probably the site redirectly the the block page on HTTPS. It's a common issue, just the nature of SSL and browser security.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  3. #3
    Master Untangler RiffRaff's Avatar
    Join Date
    Jul 2008
    Location
    Indianapolis, Indiana, USA
    Posts
    134

    Default

    So nothing wrong on my end, then? Should I just keep using the bypass method when a user experiences this problem?
    Risking my life for people I hate for reasons I don't understand.

  4. #4
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,713

    Default

    Its probably trying to tell you something, like the page is blocked etc, you need to login, etc. Accept the cert and see what its saying.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

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