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  1. #1
    Untangler
    Join Date
    Jan 2011
    Posts
    76

    Default Changing DHCP Settings brings down PPPoE connection

    Hi,

    I recently changed broadband providers and was able to go back to using a VDSL modem connected directly to Untangle using a PPPoE connection. This has been working without any issues.

    However..., under Config -> Network -> DHCP Server if I make any changes eg. Delete a static DHCP entry, or add a new one it brings down the PPPoE connecting as soon as I hit save, and its over a minute before the 'Settings Saved' message appears, during which time the WAN is off line, and has to be re-established.

    This is barking..., what's going on ?

  2. #2
    Untangler
    Join Date
    Jan 2011
    Posts
    76

    Default

    Is no one going to reply to this ???

  3. #3
    Newbie
    Join Date
    Mar 2019
    Posts
    1

    Default

    I am using VDSL / PPOE Connection as well.

    In my experience any changes in Config -> Network bring down the PPPoE connection. Every single time.
    Changes anywhere else (e.g. Apps) mostly donít effect the PPPoE connection, but on regular occasions my connection goes down there too.

    Besides that it is very annoying for VoIP and streaming, I get assigned a new IP-address every time. So that makes remote configuration quite a hassle.

    I just started with Untangle last week. So my hope is that this could be fixed.

  4. #4
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    9,294

    Default

    Yes, if network settings are changed, then network must restart to read the new settings.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  5. #5
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    25,464

    Default

    Yes, this is by design. Any change to anything on the networking tab resets the networking service. This restarts all the VPNs, reinitializes every interfaces, and forces PPPoE interfaces to reauthenticate.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

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