Results 1 to 8 of 8
  1. #1
    Master Untangler
    Join Date
    Dec 2018
    Posts
    169

    Default Remove an old host?

    I have a few hosts that are hanging around after weeks of no activity and several reboots.

    They have been deleted from the Devices listing several time but they always come back.

    How can I get rid of them?

  2. #2
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,747

    Default

    they will get removed automatically if they are storing no important state information.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  3. #3
    Master Untangler
    Join Date
    Dec 2018
    Posts
    169

    Default

    What does that mean exactly?

    If the host hasn't connected (as in it's not even on the network anymore) for over 10 days then what "important state information" could it possibly have? Especially after rebooting the router (which I have done twice now) since state should disappear at that point shouldn't it?
    Last edited by jlficken; 04-19-2019 at 07:18 AM.

  4. #4
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,747

    Default

    It means you don't have to worry about deleting them. It will do so automatically when its safe and they are inactive.

    Important state could be literally anything that can't be forgotten safely without improperly affecting the proper functioning of the firewall. (Captive Portal Authentication, Tags, Quotas, etc, etc)
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  5. #5
    Untangle Ninja dwasserman's Avatar
    Join Date
    Jun 2008
    Location
    Argentina
    Posts
    4,341

    Default

    But not alter the license count these phantom host?
    I have the same issue
    The world is divided into 10 kinds of people, who know binary and those not

  6. #6
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    25,071

    Default

    No, it doesn't alter the license count. Untangle cares about active devices that have sessions passing, not old ones stuffed in the logs.

    Hit your dashboard, look at the network information tile, maximum active... that's your license counter. Known devices is informational only.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  7. #7
    Untangle Ninja dwasserman's Avatar
    Join Date
    Jun 2008
    Location
    Argentina
    Posts
    4,341

    Default

    The world is divided into 10 kinds of people, who know binary and those not

  8. #8
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    9,098

    Default

    A common reason a host lingers, is if you assign a device with a username.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO 3.6.0 PL2