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  1. #1
    Newbie
    Join Date
    Oct 2019
    Posts
    2

    Default Wireless Vlan Connected but no internet

    I have Untangle set in router mode (Vault) with 3 vlans tagged 20 on 192.168.2.1,30 on 192.168.3.1, and 40 on 192.168.4.1. I have 2 Uninfi switches and 3 APs. My main LAN is 192.168.1.1. The wireless vlans can connect but have no internet access. Any ideas what I can check to st see what is wrong in the setup?

  2. #2
    Newbie Chrismal's Avatar
    Join Date
    Jul 2019
    Location
    Malta
    Posts
    10

    Default

    Info about your setup would be helpful, how did you setup the vlans on UT? post screenshot if possible.

  3. #3
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    8,129

    Default

    I would start with these debugging steps and post your results.
    https://wiki.untangle.com/index.php/...ternet_is_Down
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  4. #4
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    23,680

    Default

    Without a map, and nothing but a pure guess into the wind....

    I'm going to say....

    You've got a cheap unmanaged layer 2 switch between Untangle and those WAPs, and it's got a slightly more expensive brother that's partially managed... which means it's running the same firmware and configured to strip VLAN tags. Because that's what cheap switches do!
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  5. #5
    Master Untangler
    Join Date
    Oct 2013
    Posts
    113

    Default

    Quote Originally Posted by sky-knight View Post
    Without a map, and nothing but a pure guess into the wind....

    I'm going to say....

    You've got a cheap unmanaged layer 2 switch between Untangle and those WAPs, and it's got a slightly more expensive brother that's partially managed... which means it's running the same firmware and configured to strip VLAN tags. Because that's what cheap switches do!
    He did say that he has 2 UniFi switches between Untangle and the UniFi APs.

    OP: We need more information. How are those clients getting IP addresses? Sometimes, it's just the obvious that bites us in the behind. From any of the clients on those VLANs, can they ping their subnet GW address (Untangle)? Cause if they can't (and you haven't made efforts to block ICMP on Untangle's LAN), you may have some VLAN trunking issues.

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