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  1. #1
    Newbie JohnnyBeGood's Avatar
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    Exclamation JSONRpcClientException - Connection failed while using web interface

    Hey All,


    Ever since I installed v16.0.1 I'm getting JSONRpcClientException - Connection failed and once I hit "OK" connect it logs out and I have re-login and after a minute so it repeats. Just wanted to bring it up to developers attention since I was not able to
    find anything by searching here.

    warning.JPG

    details.JPG

    pop.JPG

    no such.JPG
    Last edited by JohnnyBeGood; 10-21-2020 at 03:18 PM.

  2. #2
    Master Untangler
    Join Date
    Jan 2008
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    260

    Default

    Yep. Me too.

  3. #3
    Untangle Ninja
    WebFooL's Avatar
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    Sweden (Eskilstuna)
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    Default

    Clear all your webcache.

  4. #4
    Newbie JohnnyBeGood's Avatar
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    Default

    Clearing web cache seems like it fixed the issue so far. It would be nice to have a fix for and not to have to do it, but at least there's a solution.

    In case others run into this is what I cleared:
    clear2.JPG

  5. #5
    Untangle Ninja sky-knight's Avatar
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    Apr 2008
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    Phoenix, AZ
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    25,250

    Default

    If you want to yell at someone, go yell at the browser's developers. They're the ones clearly ignoring untangle's explicit DO NOT CACHE instructions in the web session.

    Which will of course return no positive results. Just remember that when you're working with any Untangle anywhere, on any update you're probably going to have to clear your web cache.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  6. #6
    Newbie JohnnyBeGood's Avatar
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    Default

    I think I tried with Edge and got the same effect, but it's good to know! Thanks!

  7. #7
    Newbie JohnnyBeGood's Avatar
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    Default

    Unfortunately this started to happen again and even after I disabled Cache on every page in Chrome. Not complaining, just reporting.
    https://www.webinstinct.com/faq/how-...eloper%20Tools.

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