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  1. #1
    Untanglit
    Join Date
    Nov 2020
    Posts
    28

    Default Unable to Ping to Internal Gateway

    Hi All,

    Quoted from another thread:

    System Packet Filter Rules:
    uncheck "Allow ping on all interfaces"

    Create Rule:
    "ICMP Internal"
    Action "Pass"
    Protocol "ICMP"
    Source Interface "Internal"

    Create Rule:
    "ICMP External"
    Action "Drop"
    Protocol "ICMP"
    Source Interface "External"

    I've followed the steps to enable ICMP on internal interface. However I'm unable to ping to my internal gateway from my client PCs i.e. unable to ping to 192.168.1.1.

    Pls advise.
    Thanks

  2. #2
    Untangler jcoffin's Avatar
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    Aug 2008
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    Lake Tahoe
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    9,712

    Default

    The order in which the rules are listed is important since first match is the only rule triggered. It starts the matching from the top.
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  3. #3
    Untanglit
    Join Date
    Nov 2020
    Posts
    28

    Default

    Quote Originally Posted by jcoffin View Post
    The order in which the rules are listed is important since first match is the only rule triggered. It starts the matching from the top.
    Thanks for the reply, I've reordered but there is no change still. Forget to add further details on issue:

    where local gateway = 192.168.1.1

    Ping from local gateway -> local PCs <OK>
    Ping from local PC to PC <OK>
    Ping from local PC to local gateway <NOT OK>

    Pls advise.
    Thanks

  4. #4
    Untangler jcoffin's Avatar
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    Default

    Are these rules in Config -> Network -> Advanced -> Access Rules ?
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  5. #5
    Untanglit
    Join Date
    Nov 2020
    Posts
    28

    Default

    Bingo! I was about to post it ... apparently its the Access rules issue which I have yet to set it up Internal ICMP to local gateway.

    Can I know whats the difference between Access Rules vs Filter Rules?

  6. #6
    Untangler jcoffin's Avatar
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    Default

    Quote Originally Posted by reachmedia View Post
    Can I know whats the difference between Access Rules vs Filter Rules?
    Filter Rules = Layer 3 traffic across UT.
    Access Rules = Traffic to the UT box itself.
    Firewall Rules = Layer 7 traffic through UT.
    soldier likes this.
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  7. #7
    Untanglit
    Join Date
    Nov 2020
    Posts
    28

    Default

    Thanks for the great help

  8. #8
    Untangler jcoffin's Avatar
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    Default

    And welcome to the Untangle forums.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

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