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  1. #11
    Untangle Ninja Silver Bullet's Avatar
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    Hmmm... You can go to Config > Backup/Restore and Backup your current config and then reset to factory defaults at the console > Recovery Utilities. Once it's finished, restore from your backup and open the terminal go through the password creation process again.

  2. #12
    Untanglit
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    i drove to the office and performed the backup and restore to default the system. but after i was all done the system still will not let me setup different password in the terminal window. What am i doing wrong? When i open the terminal window it prompts me for a password and when i type the password that i think it is the window just disappears. there has to be a way to get into the untangle and reset it. i also tried the email after the factory default process. i am stumped.

  3. #13
    Untangle Ninja Silver Bullet's Avatar
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    It should have prompted you to Enter a password once to set it and then again to confirm and once more to login. This should happen the first time you open the terminal.

    You could also do a fresh install now that you have a backup. You did save to another location other than the Untangle Server itself right?

  4. #14
    Untanglit
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    My plan is to reinstall from scratch tomorrow and then us the backup to put all the settings back. i will post my results tomorrow. Not my idea of a good time the day after thanksgiving

  5. #15
    mdh
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    Did you do the password creation part? That is a separate process from backup and restore.

  6. #16
    Untanglit
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    Quote Originally Posted by mdh View Post
    Did you do the password creation part? That is a separate process from backup and restore.
    i reinstalled the system from scratch and i was able to connect to the box over ssh i will try to get the files tomorrow to see why it will not email me the logs or why i cant get test mails. Thanks for all the help so far. i will post the results soon

  7. #17
    Untanglit
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    Default i got it now mabe we can get this working

    This is the mainlog file can anyone tell me what i have set incorectly from this?


    This copy of SSH Secure Shell is a non-commercial version.
    This version does not include PKI and PKCS #11 functionality.
    2007-11-23 12:10:50 1Ivc3G-00020K-QD <= root@Knoppix U=root P=local S=546
    2007-11-23 12:10:50 1Ivc3G-00020K-QD == /var/mail/mail <root@Knoppix> R=mail4root T=address_file defer (13): Permission denied: creating lock file hitching post /var/mail/mail.lo
    ck.Knoppix.4747099a.00001e1f (euid=8 egid=8)
    2007-11-23 12:14:18 exim 4.50 daemon started: pid=2435, -q30m, listening for SMTP on [127.0.0.1]:25
    2007-11-23 12:14:18 Start queue run: pid=2437
    2007-11-23 12:14:19 1Ivc3G-00020K-QD == /var/mail/mail <root@Knoppix> R=mail4root T=address_file defer (-52): Retry time not yet reached
    2007-11-23 12:14:19 End queue run: pid=2437
    2007-11-23 12:16:33 exim 4.50 daemon started: pid=5234, -q30m, listening for SMTP on [127.0.0.1]:25
    2007-11-23 12:16:33 Start queue run: pid=5235
    2007-11-23 12:16:33 1Ivc3G-00020K-QD == root@knoppix R=dnslookup defer (-1): host lookup did not complete
    2007-11-23 12:16:34 End queue run: pid=5235
    2007-11-23 11:23:05 exim 4.50 daemon started: pid=10442, -q30m, listening for SMTP on [127.0.0.1]:25
    2007-11-23 11:23:05 Start queue run: pid=10443
    2007-11-23 11:23:05 1Ivc3G-00020K-QD == root@knoppix routing defer (-51): retry time not reached
    2007-11-23 11:23:05 End queue run: pid=10443
    2007-11-23 11:24:12 exim 4.50 daemon started: pid=11506, -q30m, listening for SMTP on [127.0.0.1]:25
    2007-11-23 11:24:12 Start queue run: pid=11507
    2007-11-23 11:24:12 1Ivc3G-00020K-QD == root@knoppix routing defer (-51): retry time not reached
    2007-11-23 11:24:12 End queue run: pid=11507
    2007-11-23 11:30:42 exim 4.50 daemon started: pid=18004, -q30m, listening for SMTP on [127.0.0.1]:25
    2007-11-23 11:30:42 Start queue run: pid=18006
    2007-11-23 11:30:42 1Ivc3G-00020K-QD == root@knoppix routing defer (-51): retry time not reached
    2007-11-23 11:30:42 End queue run: pid=18006
    2007-11-23 11:31:43 exim 4.50 daemon started: pid=19773, -q30m, listening for SMTP on [127.0.0.1]:25
    2007-11-23 11:31:43 Start queue run: pid=19784
    2007-11-23 11:31:44 1Ivc3G-00020K-QD ** root@knoppix R=smarthost T=remote_smtp_smarthost: SMTP error from remote mailer after RCPT TO:<root@Knoppix>: host smtp.starfieldtech.com
    [64.202.165.58]: 553 Sorry, that domain isn't in my list of allowed rcpthosts.
    2007-11-23 11:31:44 1IvcNU-00059o-CW <= <> R=1Ivc3G-00020K-QD U=Debian-exim P=local S=1484
    2007-11-23 11:31:44 1Ivc3G-00020K-QD Completed
    2007-11-23 11:31:46 1IvcNU-00059o-CW ** root@knoppix R=smarthost T=remote_smtp_smarthost: SMTP error from remote mailer after RCPT TO:<root@Knoppix>: host smtp.starfieldtech.com
    [64.202.165.58]: 553 Sorry, that domain isn't in my list of allowed rcpthosts.
    2007-11-23 11:31:46 1IvcNU-00059o-CW Frozen (delivery error message)
    2007-11-23 11:31:46 End queue run: pid=19784
    2007-11-23 12:01:43 Start queue run: pid=20941
    2007-11-23 12:01:43 1IvcNU-00059o-CW Message is frozen
    2007-11-23 12:01:43 End queue run: pid=20941
    2007-11-23 12:03:29 exim 4.50 daemon started: pid=22066, -q30m, listening for SMTP on [127.0.0.1]:25
    2007-11-23 12:03:29 Start queue run: pid=22068
    2007-11-23 12:03:29 1IvcNU-00059o-CW Message is frozen
    Last edited by kry5gagnon@gmail.com; 11-24-2007 at 07:27 AM.

  8. #18
    Untangle Ninja Silver Bullet's Avatar
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    This looks like it's a godaddy.com setup from what I was able to find and it appears that quite a few people have problems getting relay setup on the server side in their admin panel of godaddy. Check to make sure that your authentication settings are correct. But this looks like you are going to have to resolve this in your godaddy settings.

    Maybe someone here has some experience relaying through smtp.starfieldtech.com. Otherwise, I would contact godaddy for assistance with making sure you get your account configured properly so you can relay through this server.

    Alternatively, try another relay.

  9. #19
    Untanglit
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    should it not work if i set it to use the direct email method. it dose not i tried several accounts some gmail some yahoo some att.net. i have ran out of accounts maybe i could just get the send mail directly to work. can anyone help me with that.
    Last edited by kry5gagnon@gmail.com; 11-24-2007 at 09:00 PM.

  10. #20
    Untangle Ninja Silver Bullet's Avatar
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    You can try to send directly. It's pretty cut and dry. Just choose "Send Mail Directly" and enter the address you wish to receive the mail.

    Or, are you saying that the email doesn't go through with this method either?

    When you set it to relay through gmail... did you change the port to the correct port and was your account settings entered correctly?

    Do you have any problems emailing from an email client such as outlook? If not, what relay are you using with it?

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