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  1. #1
    Newbie
    Join Date
    Sep 2020
    Posts
    10

    Default Trouble untagging user with trigger

    The title sums it up! I have a Session Event trigger which matches a policy ID and tagsString, and untags "username" using that same tag. I tested by manually adding "a20" to "brad" in the user table, then making a session occur. Here is the rule and the session - thoughts on why the tag is not being removed from user brad?

    trigger.jpg
    session.jpg

  2. #2
    Untangle Ninja Jim.Alles's Avatar
    Join Date
    Jul 2008
    Location
    Central PA
    Posts
    2,605

    Default

    Contact support.
    yumbrad likes this.

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