Results 1 to 4 of 4

Thread: Crash

  1. #1
    Newbie
    Join Date
    Apr 2020
    Posts
    9

    Default Crash

    Hi,

    Untangle been working well for over 1 year, it updated to 15.1.2 a couple days ago. Was working away this morning and everything went dead. I couldn't ping the appliance anymore (thus couldn't SSH as well). After 10 mins, I reboot and everything came up. Looked at the kernel logs and got this. Anyone decipher for me? Did the NIC die for some reason? Lights were still flashing. Anything else I can check?:

    Oct 8 08:56:38 untangle kernel: [559477.195052] igb 0000:02:00.0 eth1: PCIe link lost
    Oct 8 08:56:47 untangle kernel: [559486.475604] ------------[ cut here ]------------
    Oct 8 08:56:47 untangle kernel: [559486.475636] NETDEV WATCHDOG: eth1 (igb): transmit queue 0 timed out
    Oct 8 08:56:47 untangle kernel: [559486.475678] WARNING: CPU: 1 PID: 0 at net/sched/sch_generic.c:474 dev_watchdog+0x20d/0x220
    Oct 8 08:56:47 untangle kernel: [559486.475681] Modules linked in: dm_mod(E) ip_set_hash_ip(E) ip_set(E) xt_connbytes(E) xt_NFQUEUE(E) nf_conntrack_netlink(E) nfnetlink_queu
    e(E) tun(E) xt_socket(E) nf_socket_ipv4(E) nf_socket_ipv6(E) xt_CT(E) xt_state(E) xt_recent(E) sch_fq_codel(E) xt_REDIRECT(E) xt_nat(E) ip6t_ah(E) ip6table_filter(E) ip6_tabl
    es(E) ipt_REJECT(E) nf_reject_ipv4(E) xt_NFLOG(E) ipt_MASQUERADE(E) xt_multiport(E) xt_tcpudp(E) nf_log_ipv4(E) nf_log_common(E) xt_LOG(E) xt_policy(E) xt_mac(E) xt_connmark(
    E) xt_conntrack(E) xt_addrtype(E) xt_mark(E) xt_comment(E) ebt_redirect(E) ebt_ip(E) ebtable_broute(E) ebtables(E) iptable_filter(E) iptable_mangle(E) iptable_nat(E) nf_nat_i
    pv4(E) iptable_tune(E) iptable_raw(E) nf_nat_irc(E) nf_conntrack_irc(E) nf_nat_snmp_basic(E) nf_conntrack_snmp(E) nf_conntrack_broadcast(E) nf_nat_amanda(E)
    Oct 8 08:56:47 untangle kernel: [559486.475728] ts_kmp(E) nf_conntrack_amanda(E) nf_nat_h323(E) nf_conntrack_h323(E) nf_nat_pptp(E) nf_nat_proto_gre(E) nf_conntrack_pptp(E)
    nf_conntrack_proto_gre(E) nf_nat_tftp(E) nf_conntrack_tftp(E) nf_nat_ftp(E) nf_conntrack_ftp(E) nf_nat(E) bridge(E) stp(E) llc(E) nfnetlink_log(E) intel_rapl(E) x86_pkg_temp
    _thermal(E) intel_powerclamp(E) coretemp(E) kvm_intel(E) snd_hda_codec_realtek(E) snd_hda_codec_hdmi(E) kvm(E) snd_hda_codec_generic(E) irqbypass(E) crct10dif_pclmul(E) crc32
    _pclmul(E) snd_hda_intel(E) snd_hda_codec(E) snd_hda_core(E) snd_hwdep(E) ghash_clmulni_intel(E) intel_cstate(E) snd_pcm(E) mei_me(E) intel_uncore(E) snd_timer(E) intel_rapl_
    perf(E) snd(E) sg(E) pcspkr(E) mei(E) soundcore(E) iTCO_wdt(E) iTCO_vendor_support(E) pcc_cpufreq(E) evdev(E) acpi_pad(E) ip_tables(E) x_tables(E) autofs4(E)
    Oct 8 08:56:47 untangle kernel: [559486.475790] ext4(E) crc16(E) mbcache(E) jbd2(E) fscrypto(E) ecb(E) sd_mod(E) crc32c_intel(E) ahci(E) libahci(E) libata(E) i915(E) aesni_
    intel(E) xhci_pci(E) lpc_ich(E) ehci_pci(E) aes_x86_64(E) crypto_simd(E) ehci_hcd(E) xhci_hcd(E) drm_kms_helper(E) cryptd(E) scsi_mod(E) glue_helper(E) i2c_i801(E) mfd_core(E
    ) igb(E) dca(E) usbcore(E) i2c_algo_bit(E) drm(E) usb_common(E) fan(E) thermal(E) video(E) button(E)
    Oct 8 08:56:47 untangle kernel: [559486.475830] CPU: 1 PID: 0 Comm: swapper/1 Tainted: G E 4.19.0-8-untangle-amd64 #1 Debian 4.19.98-1+untangle3buster
    Oct 8 08:56:47 untangle kernel: [559486.475834] Hardware name: To be filled by O.E.M. To be filled by O.E.M./Q3XXG4-P, BIOS 5.6.5 06/30/2018
    Oct 8 08:56:47 untangle kernel: [559486.475842] RIP: 0010:dev_watchdog+0x20d/0x220
    Oct 8 08:56:47 untangle kernel: [559486.475846] Code: 00 49 63 4e e0 eb 92 4c 89 e7 c6 05 92 56 ad 00 01 e8 27 b9 fc ff 89 d9 4c 89 e6 48 c7 c7 80 6a 8c a0 48 89 c2 e8 0d 4a
    a5 ff <0f> 0b eb c0 66 66 2e 0f 1f 84 00 00 00 00 00 0f 1f 40 00 0f 1f 44
    Oct 8 08:56:47 untangle kernel: [559486.475848] RSP: 0018:ffff894317883e90 EFLAGS: 00010286
    Oct 8 08:56:47 untangle kernel: [559486.475851] RAX: 0000000000000000 RBX: 0000000000000000 RCX: 0000000000000000
    Oct 8 08:56:47 untangle kernel: [559486.475854] RDX: 0000000000040400 RSI: 00000000000000f6 RDI: 0000000000000300
    Oct 8 08:56:47 untangle kernel: [559486.475856] RBP: ffff89430a9c845c R08: 0000000000000338 R09: 0000000000000004
    Oct 8 08:56:47 untangle kernel: [559486.475858] R10: 0000000000000000 R11: 0000000000000001 R12: ffff89430a9c8000
    Oct 8 08:56:47 untangle kernel: [559486.475860] R13: 0000000000000001 R14: ffff89430a9c8480 R15: 0000000000000008
    Oct 8 08:56:47 untangle kernel: [559486.475863] FS: 0000000000000000(0000) GS:ffff894317880000(0000) knlGS:0000000000000000
    Oct 8 08:56:47 untangle kernel: [559486.475866] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
    Oct 8 08:56:47 untangle kernel: [559486.475868] CR2: 000055f182b7c000 CR3: 000000014880a001 CR4: 00000000001606a0
    Oct 8 08:56:47 untangle kernel: [559486.475870] Call Trace:
    Oct 8 08:56:47 untangle kernel: [559486.475874] <IRQ>
    Oct 8 08:56:47 untangle kernel: [559486.475883] ? pfifo_fast_enqueue+0x110/0x110
    Oct 8 08:56:47 untangle kernel: [559486.475891] call_timer_fn+0x2b/0x130
    Oct 8 08:56:47 untangle kernel: [559486.475897] run_timer_softirq+0x1c7/0x3e0
    Oct 8 08:56:47 untangle kernel: [559486.475903] ? __hrtimer_run_queues+0x110/0x280
    Oct 8 08:56:47 untangle kernel: [559486.475909] ? recalibrate_cpu_khz+0x10/0x10
    Oct 8 08:56:47 untangle kernel: [559486.475915] ? ktime_get+0x3a/0xa0
    Oct 8 08:56:47 untangle kernel: [559486.475922] __do_softirq+0xde/0x2d8
    Oct 8 08:56:47 untangle kernel: [559486.475931] irq_exit+0xba/0xc0
    Oct 8 08:56:47 untangle kernel: [559486.475935] smp_apic_timer_interrupt+0x74/0x140
    Oct 8 08:56:47 untangle kernel: [559486.475940] apic_timer_interrupt+0xf/0x20
    Oct 8 08:56:47 untangle kernel: [559486.475942] </IRQ>
    Oct 8 08:56:47 untangle kernel: [559486.475950] RIP: 0010:cpuidle_enter_state+0xb9/0x320
    Oct 8 08:56:47 untangle kernel: [559486.475952] Code: e8 0c 09 b0 ff 80 7c 24 0b 00 74 17 9c 58 0f 1f 44 00 00 f6 c4 02 0f 85 3b 02 00 00 31 ff e8 fe f1 b5 ff fb 66 0f 1f 44
    00 00 <48> b8 ff ff ff ff f3 01 00 00 48 2b 1c 24 ba ff ff ff 7f 48 39 c3
    Oct 8 08:56:47 untangle kernel: [559486.475954] RSP: 0018:ffff952980ce7e90 EFLAGS: 00000246 ORIG_RAX: ffffffffffffff13
    Oct 8 08:56:47 untangle kernel: [559486.475958] RAX: ffff8943178a20c0 RBX: 0001fcd998a21f44 RCX: 000000000000001f
    Oct 8 08:56:47 untangle kernel: [559486.475960] RDX: 0001fcd998a21f44 RSI: 0000000043863a91 RDI: 0000000000000000
    Oct 8 08:56:47 untangle kernel: [559486.475962] RBP: ffff8943178aa300 R08: 0000000000000002 R09: 0000000000021980
    Oct 8 08:56:47 untangle kernel: [559486.475964] R10: 0003c49a1d1a1b81 R11: ffff8943178a10a8 R12: 0000000000000008
    Oct 8 08:56:47 untangle kernel: [559486.475965] R13: ffffffffa0ab9678 R14: 0000000000000008 R15: 0000000000000000
    Oct 8 08:56:47 untangle kernel: [559486.475975] do_idle+0x228/0x270
    Oct 8 08:56:47 untangle kernel: [559486.475980] cpu_startup_entry+0x6f/0x80
    Oct 8 08:56:47 untangle kernel: [559486.475989] start_secondary+0x1a4/0x1f0
    Oct 8 08:56:47 untangle kernel: [559486.475996] secondary_startup_64+0xa4/0xb0
    Oct 8 08:56:47 untangle kernel: [559486.476001] ---[ end trace 972140f851fd5d1f ]---
    Oct 8 08:56:47 untangle kernel: [559486.476096] igb 0000:02:00.0 eth1: Reset adapter

    ------------------------

  2. #2
    Untangler
    Join Date
    Aug 2019
    Posts
    43

    Default

    I had a similar problem on Monday. I did the 15.1.1 upgrade (from 15.1.1) over the weekend. Monday night the system went down. It showed up in the command center as being online, but I could not connect to do remote administration.

    I haven't had much time to dig into it, I've been running off my backup since then. At this point, assuming it isn't a hardware problem, I'm going to reload 15.0 and wait for 16.1 to be released.

  3. #3
    Master Untangler
    Join Date
    Oct 2017
    Posts
    153

    Default

    Mine updated to 15.1.2 early this morning and everything was messed up. Had to reboot everything, even AP’s and switches. Once I did that everything was fine. I had around 45,000 WPA authentication timeouts/failures on my home network within a few hours after the update.

  4. #4
    Newbie
    Join Date
    Apr 2020
    Posts
    9

    Default

    If it helps, its been 5 days since I rebooted and there has been no issues since.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO 3.6.0 PL2