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Thread: Constant Alerts

  1. #1
    Untanglit
    Join Date
    Jul 2020
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    18

    Default Constant Alerts

    Hello,

    Is there a way to disable alerts from the following:
    Untangle Alert "Phishing and Other Frauds website visit detected"
    Every minute I am receiving emails/alerts regarding the above.

    Thanks, filosad

  2. #2
    Untangler jcoffin's Avatar
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    Default

    You can set rate limits or disable in https://<ip of untangle>/admin/index.do#config/events/alerts
    Attention: Support and help on the Untangle Forums is provided by
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    If you need Untangle support please call or email support@untangle.com

  3. #3
    Untangle Ninja
    WebFooL's Avatar
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    Default

    Hi,

    Do you have an Alert configured under
    /admin/index.do#config/events/alerts ?

  4. #4
    Untanglit
    Join Date
    Jul 2020
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    Default

    There are a bunch of rules enabled, one (1) or more of them may be the issue, correct ?

  5. #5
    Untangle Ninja
    WebFooL's Avatar
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    Default

    Correct.
    https://wiki.untangle.com/index.php/Events#Alerts

    If you only have the stock rules it should be nr 13.

    But I would instead look at the info and find what traffic is triggering it.
    And then deal with that.

  6. #6
    Untanglit
    Join Date
    Jul 2020
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    Default

    Hello.

    It states web filter logged with a long url ?
    - filosad

  7. #7
    Untangle Ninja jcoehoorn's Avatar
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    Default

    Quote Originally Posted by WebFooL View Post
    Look at the info and find what traffic is triggering it.
    And then deal with that.
    Hear hear!
    Five time Microsoft ASP.Net MVP managing a Lenovo RD330 / E5-2420 / 16GB with Untangle 15.1.0 to protect 500Mbits for ~450 residential college students and associated staff and faculty

  8. #8
    Untangle Ninja
    WebFooL's Avatar
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    Default

    Quote Originally Posted by filosad View Post
    Hello.

    It states web filter logged with a long url ?
    - filosad

    Yes. What URL are your users trying to access?
    And what client inside your network?

  9. #9
    Untangle Ninja dwasserman's Avatar
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    Argentina
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    Default

    Search in web filter report who is the culprit, and solve the source, not te alert
    The world is divided into 10 kinds of people, who know binary and those not

  10. #10
    Master Untangler CMcNaughton's Avatar
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    Feb 2015
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    Denver, CO
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    Default

    Agreed - that's a pretty important alert; don't disable it. Find the source of the alert and investigate the cause. The alert should have a client IP address, so you can track down the device/user..

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