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  1. #1
    Master Untangler
    Join Date
    Aug 2011
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    Default NG broke Prime and Ring

    Upgraded from free to NG. I am in the process of troubleshooting now (gonna turn off various apps starting with web filter until I find it) but something has broken Amazon Prime video, my Ring cameras, and a few other things.

    Where are the logs showing what is being blocked, so I can know what to allow?

  2. #2
    Master Untangler
    Join Date
    Aug 2011
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    106

    Default

    Its web filter. Turning it off fixes.

  3. #3
    Untangle Ninja
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    Feb 2016
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    Default

    I have no experience with Ring, but I do with Prime. With my selection of categories Prime is not broken. So for troubleshooting purposes I suggest seeing if you have enabled a Web Filter category that involves streaming or something similar.

  4. #4
    Master Untangler
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    Aug 2011
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    Default

    Thanks. I will go back and check. But there are 99999^9 categories, and I want to block as much as possible, only turning on what I need.

    Logs would be helpful.

  5. #5
    Master Untangler
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    Aug 2011
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    Default

    I guess I could try pass rules, but I don't want these devices accessing other stuff.

  6. #6
    Untangle Ninja
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    Feb 2016
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    Default

    You have them. Blocked Web Events or All HTTP[S] Events.

  7. #7
    Master Untangler
    Join Date
    Aug 2011
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    Default

    All I have are graphs. And under the web filter reports, nothing that says "blocked web events."

    I can find lists (written) under Firewall. Is that what I am looking for?

  8. #8
    Untangle Ninja
    Join Date
    Feb 2016
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    Default

    Well that's odd. This is from my Web Filter reports list: Screen Shot 2020-10-30 at 9.29.26 PM.png

  9. #9
    Untangler jcoffin's Avatar
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    Aug 2008
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    Sunnyvale, CA
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    9,294

    Default

    Quote Originally Posted by Sam Graf View Post
    I have no experience with Ring, but I do with Prime. With my selection of categories Prime is not broken. So for troubleshooting purposes I suggest seeing if you have enabled a Web Filter category that involves streaming or something similar.
    Same here. I have Prime and Ring with WebFilter on defaults.
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