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Thread: Home Pro?

  1. #1
    Newbie
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    Jul 2020
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    12

    Question Home Pro?

    Hi everyone i'm very disappointed with the new announcement of Home Protection Pro/Basic (like many others) but it is what it is. I don't think there is anything we can do about it. From what i've read I can continue to extend my subscription of Home Pro since I already have a license. My question is right now you can choose upgrade for 5 years for a discount (which I was going to do when my subscription is up). Does anyone know if that is going to removed any time soon and i need to hurry up and do it or will it be around with my subscription is up for renewal (~9 months)?

    thanks....

  2. #2
    Untangle Ninja sky-knight's Avatar
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    Apr 2008
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    Phoenix, AZ
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    Default

    That upgrade is gone, all you can do is maintain what you have.

    Any upgrade will have to be made to a currently offered subscription.

    And just to be clear, this is how Untangle subscriptions have always worked. You can renew forever, it's when you change them things have to line up to the new offerings.
    Last edited by sky-knight; 11-24-2020 at 03:49 PM.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  3. #3
    Newbie
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    Jul 2020
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    Default

    Quote Originally Posted by sky-knight View Post
    That upgrade is gone, all you can do is maintain what you have.

    Any upgrade will have to be made to a currently offered subscription.

    And just to be clear, this is how Untangle subscriptions have always worked. You can renew forever, it's when you change them things have to line up to the new offerings.
    Actually its not:
    2020-11-24_19-56-33.png

  4. #4
    Untangle Ninja sky-knight's Avatar
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    Apr 2008
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    Phoenix, AZ
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    Default

    Quote Originally Posted by ncage View Post
    Actually its not:
    2020-11-24_19-56-33.png
    I submit that's a bug on the website, and if it lets you buy it... you should do so and hope Untangle honors it.

    ALL of the 5 year subscriptions are now gone... ALL of them.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  5. #5
    Master Untangler
    Join Date
    Jan 2010
    Posts
    100

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    I discovered the problem... If you click on the Orange "GET UNTANGLE" button at the top of the page from https://forums.untangle.com/ you get taken to https://www.untangle.com/buy/ and you can select NG Firewall Home Pro and Purchase it for 5 yrs... No mention of the two new products...

    However if you click on the same Orange "GET UNTANGLE" button from https://www.untangle.com/ you get taken to https://www.untangle.com/cart/ and on that page there is no option for NG Firewall Home Pro, only the new products and no option to purchase for 5 years only 3...

    PS: I actually went thru the process of purchasing a 5 yr subscription for Home Pro from this link https://www.untangle.com/buy/ right to the end and it was going to let me make the purchase... I didn't hit the final button to complete the transaction because I don't have the $200 right now to spare... But if I did I would hope Untangle would honor that transaction...
    Last edited by BryanC1968; 11-27-2020 at 04:28 PM.
    mikeyscott likes this.

  6. #6
    Untangler
    Join Date
    Mar 2020
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    Default

    Hopefully people purchase via the 5 Year link lol

  7. #7
    Master Untangler
    Join Date
    Jan 2010
    Posts
    100

    Default

    Not just the 5 year subscription, but they can continue to purchase Home Pro thru that link which is no longer offered and has been replaced by Home Protect Basic and Home Protect Plus...

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