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  1. #1
    Newbie
    Join Date
    Jun 2021
    Posts
    12

    Question GoDaddy Sign In not Working

    One of my clients texted in to report an issue with not being able to log in to their GoDaddy Account. I am seeing the same behavior on my network. We both have Untangle NG Firewall... I have tried disabling Threat Prevention, Web Filter, Firewall, etc trying to see what is blocking this page from loading properly. It I browse this site with my mobile phone, it works like a champ, so I am thinking something in Untangle is blocking.

    Anyone else seeing this or seen this before? Suggestions?... I tried adding this site to many of the "Pass Sites' with no success.



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  2. #2
    Untangler
    Join Date
    Sep 2019
    Posts
    57

    Default

    Take a look at web filter for the Godaddy.com domain and the CDN that provides images. I am not seeing the same behavior here. I just did a quick looking and Godaddy is hosting their own property and seeing this as one of their CDN's at wsimg.com. Do you have any DNS filtering / blocking?

  3. #3
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Lake Tahoe
    Posts
    9,655

    Default

    https://downdetector.com/status/go-daddy/map/ Looks like there are issues on their systems.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  4. #4
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,491

    Default

    Yeah, I've got a client that uses them for pop mail.... it's bad. Real bad today.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  5. #5
    Newbie
    Join Date
    Jun 2021
    Posts
    12

    Default

    Quote Originally Posted by RonV42 View Post
    Take a look at web filter for the Godaddy.com domain and the CDN that provides images. I am not seeing the same behavior here. I just did a quick looking and Godaddy is hosting their own property and seeing this as one of their CDN's at wsimg.com. Do you have any DNS filtering / blocking?
    Thanks RonV42... it was because both networks were configured to use Comodo Secure DNS Servers... changed back to Comcast and now the GoDaddy login site works/loads. Thank you!!

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