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  1. #1
    Newbie
    Join Date
    Oct 2020
    Posts
    6

    Default Old HomePro Question - Virus Blocker Full

    I used to be able to run the Virus Blocker full app without issue. A few months ago I started getting errors that I didn't have a license for it. I do show Virus Blocker Cloud as being licensed for 50 devices.

    I called support and the guy said that HomePro never allowed the full version of Virus Blocker. Is that true?

  2. #2
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,174

    Default

    That is correct, but a bug in the licensing and enforcement allowed it for quite some time on some units.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  3. #3
    Newbie
    Join Date
    Oct 2020
    Posts
    6

    Default

    Ah ok thanks.

  4. #4
    Untangler
    Join Date
    May 2008
    Posts
    398

    Default

    I am not sure that is correct. Maybe it depends when you bought the sub. Maybe jcoffin could way in.

  5. #5
    Untangler
    Join Date
    Aug 2019
    Posts
    53

    Default

    Quote Originally Posted by donhwyo View Post
    I am not sure that is correct. Maybe it depends when you bought the sub. Maybe jcoffin could way in.
    https://forums.untangle.com/virus-bl...ng-issues.html


    Quote Originally Posted by sheck View Post
    Virus Blocker is not included in the home pro package. It used to be available as an addon service, now we offer the home protect plus which comes with it.

    The home pro is a deprecated subscription, but its closer to the new basic listed on this page.
    https://www.untangle.com/solutions/untangle-at-home/

    Quote Originally Posted by jcoffin View Post
    The recent update fixed several licensing issues.

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