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  1. #1
    Master Untangler
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    Default Thoughts on Untangle in homes?

    I've been looking for some residual sidework income, and Untangle just keeps popping up as a great way to make some extra income. The ability to do web filtering, captive portal, and malware blocking I think is a great way for parents to keep their kids safe/out of adult content. (Not to mention keeping their PCs from getting hosed with malware). I just can't figure out a way to make the numbers work. I don't know if parents would be able to justify spending what it would be worth to maintain such a thing. Really one of those OEM pc units from Newegg would work great for something like this. (I'd rather not have a huge, clunky old PC sitting there taking up space).

    Is anyone doing this now? Any thoughts on how to make it worth the time?

  2. #2
    Untangle Ninja sky-knight's Avatar
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    Getting parents to cough up the $1000 required to put a competent Untangle server, with a premium package on it is hard. It's not impossible, and where I do make a sale it's always good. However, most people just don't want to part with that sort of money. And if you attempt to skimp on the hardware to reduce that price point, you'll end up in a support nightmare that will eat your lunch for you. Been there... done that.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  3. #3
    Master Untangler
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    Default

    Quote Originally Posted by sky-knight View Post
    Getting parents to cough up the $1000 required to put a competent Untangle server, with a premium package on it is hard. It's not impossible, and where I do make a sale it's always good. However, most people just don't want to part with that sort of money. And if you attempt to skimp on the hardware to reduce that price point, you'll end up in a support nightmare that will eat your lunch for you. Been there... done that.
    Yeah, I'd likely be just using the Lite package. Or adding the Web Filter premium a la carte. What in the standard or premium package would be worth the subscription for a home user? (Note, there'd likely only be one policy/rack)

  4. #4
    Untangle Ninja sky-knight's Avatar
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    That's a recipe for disaster.

    1.) Web Filter Lite is worthless, it's a good demo and proof of concept but it offers little protection, and any kid that wants porn can go right around it.
    2.) No support module = you working your tail off.

    Web Filter + Support = 90% of the cost of premium. May as well add the Virus Blocker and other modules at the 10 user level. And get the policy manager along for the ride which is the best way ever to create a "your grounded" button for errant teenagers.

    Not to mention your customer is protected with a solid support mechanism if you should get hit by a bus.

    Untangle Lite is nice, and it has its role, but it's NOT an effective content controller. You're better off utilizing OpenDNS Homeguard for that.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  5. #5
    Master Untangler
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    Default

    Quote Originally Posted by sky-knight View Post
    That's a recipe for disaster.

    1.) Web Filter Lite is worthless, it's a good demo and proof of concept but it offers little protection, and any kid that wants porn can go right around it.
    2.) No support module = you working your tail off.

    Web Filter + Support = 90% of the cost of premium. May as well add the Virus Blocker and other modules at the 10 user level. And get the policy manager along for the ride which is the best way ever to create a "your grounded" button for errant teenagers.

    Not to mention your customer is protected with a solid support mechanism if you should get hit by a bus.

    Untangle Lite is nice, and it has its role, but it's NOT an effective content controller. You're better off utilizing OpenDNS Homeguard for that.
    That's a good point. I've not compared the two web filter clients. What about for kids that aren't looking for porn? (Some of these folks have kids that are 8-12 or so with iPods and such).

    For hardware, I was thinking of something like the OEM box from the hardware forum: http://www.newegg.com/Product/Produc...82E16856205007

    Thanks for the input, Sky. Your posts are always really helpful in getting to the crux of the topic.

  6. #6
    Untangle Ninja sky-knight's Avatar
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    If the kids aren't looking for porn, they are likely not in need of content control at all.

    Web Filter Lite is a locally run database with ~ 1 million sites in it, maintained by the Untangle community, and updated only once per quarter.

    Web Filter is a zVelo fueled monster, DNS based resolution from the Untangle server against a dynamically evolving cloud system that automatically categorizes sites, and updates LIVE. The database the last time I looked was somewhere around 900 million sites.

    The former is a nice little toy, the latter is a beast that will keep the crap out of your network with reckless abandon. The best AV defense you have on the shelf for zero day viruses and outbreaks... Web Filter's malware category.

    You can get most of those features from OpenDNS, but then you loose the policy manager's ability to make a "grounded" rack, and lock a child or arbitrary collection of children into a limited Internet mold that only provides access to school resources.

    Policy Manager + Support + Web Filter = best set of parental controls ON THE PLANET. There are a fair few teenage kids near me that really don't like me. You want to see a misbehaving teenager straighten out? Lock them out of Facebook... The tears... the screaming... the tantrums... sweet sweet music!

    P.S. Application Control to keep that teenager from torrenting your internet into oblivion is nice too.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  7. #7
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    But then the use the cellular connection on the phone...

    "Mr Client... Let me see if I understand this... your 9 year old daughter has an iPhone?"

  8. #8
    Untangle Ninja sky-knight's Avatar
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    I've had that conversation too, I then point out that had they been sane an bought the droid, we can put a VPN client on there and filter that too.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  9. #9
    Master Untangler
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    Default

    I'll definitely look into the OpenDNS stuff. I didn't know they had something for home use. That's pretty awesome, and $20/year is very doable. Maybe I'll use that for web filtering if they can't spring for the Standard package.

  10. #10
    Untangle Junkie dmorris's Avatar
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    Default

    Agree with most of the comments above.

    Untangle isn't really priced for home. the <10 user band is for business and IMO doesnt make sense for most homes.

    The lite package can work. As discussed above Web Filter Lite, will not stop a child that is determined because its not a very big database and is not updated often. (I also don't think OpenDNS will stop a child that is determined, but it can stop the basic curiousity, but thats another discussion).
    However, the Web Filter Lite can be useful for reporting. It will tell you all the same reporting information as Web Filter as far as what sites they go to etc.
    But this isn't useful unless you actually look at the reports.
    joshgay likes this.
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