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  1. #1
    Untanglit
    Join Date
    Jan 2009
    Posts
    24

    Default MSP / Reseller Programme

    Morning all,

    Ive sent two requests for becoming an untangle var / msp in the past two weeks and havent had anything back? I was ideally looking to get the extra info ready to pitch to a customer laster this week.

    Are ther replies not reaching me or is something up?

    Could someone ask someone who knows someone to contact me?

  2. #2
    Untangle Ninja juank's Avatar
    Join Date
    Aug 2007
    Location
    Athens
    Posts
    1,413

    Default

    They usually respond within 24 hours, but ... if you can't reach them via email, call them
    --------------------------------
    Juan Machado
    --------------------------------

  3. #3
    Untanglit
    Join Date
    Jan 2009
    Posts
    24

    Default

    Thanks for the heads up, its been a lot longer than that though. Ive emailed because im in the uk, and the time difference isnt helpful.

  4. #4
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,554

    Default

    Yeah... UK to Pacific time is a bit of a downer. I'm in Mountain time and you're 13 hours or so from me. UT is another hour from me...

    So what gives you can't stay up till the middle of the night to make this happen during business hours?

    That said I've gotten responses from my account rep at midnight to 1am...
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  5. #5
    Untangler
    Join Date
    Nov 2008
    Location
    Bartlett,TN
    Posts
    51

    Default

    Quote Originally Posted by sky-knight View Post

    That said I've gotten responses from my account rep at midnight to 1am...
    Now THAT is service !!

  6. #6
    Untanglit
    Join Date
    Jan 2009
    Posts
    24

    Default

    Just go keep me going if any current msp /var partners could email me the pricing / models that would be great.

  7. #7
    Untanglit
    Join Date
    Jan 2009
    Posts
    24

    Default

    anyone? Surely someone from untangle checks the forums every now and then? Is there no room for a new uk msp partner??

  8. #8
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,486

    Default

    martyn,

    definitely - we'd love your help!

    shoot me an email at dmorris@untangle.com
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

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