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  1. #1
    Master Untangler
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    Default OpenVPN missing icon on task bar

    I installed OpenVPN onto a user's laptop while at the office. The taskbar icon showed up. The user went home, turned the system on and logged in (using domain user credentials). The taskbar icon was not there. The user found the start menu program and tried to manually launch it. He got a quick flash on the screen like something tried to load, but nothing ever came up... and no taskbar icon.

    What am I missing here?
    rgibson likes this.
    ...Rick

  2. #2
    Untangle Ninja dwasserman's Avatar
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    The user have local admin rights over your own notebook?
    The world is divided into 10 kinds of people, who know binary and those not

  3. #3
    Untangler jcoffin's Avatar
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    OpenVPN was not automatically started. The user just needs to start OpenVPN GUI from the start menu.
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  4. #4
    Master Untangler
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    Default

    Thanks guys. Yes, the user has local admin rights. Funny thing is, when he got back to the office and started the laptop up, the icon was there. He will try again this weekend to see what happens.
    ...Rick

  5. #5
    Newbie
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    Default

    I have noticed that our HP, Dell and ASUS notebooks (running Win 7 Pro) have a similar issue when you unplug from power source and run on battery. The OpenVPN Icon disappears and you can not start OpenVPN until power is restored, even selecting to run the program as administrator. Haven't had time to figure out why this behavior is occurring but as a workaround have instructed users to plug there laptops in when using OpenVPN. Hope that helps with troubleshooting.
    rgibson likes this.

  6. #6
    Master Untangler wharfratjoe's Avatar
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    Default Re: OpenVPN missing icon on task bar

    This is weird behavior because I have been having the same issue for awhile on my Asus laptop..and here I thought it was my win7 pro install may have had a hiccup or openvpn got corrupted somehow.

    Sent from my ADR6350 using Tapatalk 2

  7. #7
    Master Untangler wharfratjoe's Avatar
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    Default

    Quote Originally Posted by wharfratjoe View Post
    This is weird behavior because I have been having the same issue for awhile on my Asus laptop..and here I thought it was my win7 pro install may have had a hiccup or openvpn got corrupted somehow.

    Sent from my ADR6350 using Tapatalk 2
    Just tested this on my ASUS (Win7 Pro) on Battery power:

    Ran this manually and the taskbar icon shows up
    C:\Program Files (x86)\OpenVPN\bin\openvpn-gui.exe

    Also found this batch file (last post on link, have not tried it yet):

    https://forums.openvpn.net/topic7236.html

    Hint: Maybe this batchfile can be incorportated somehow into the openvpn package thats built into Untangle.

    Hope this helps
    -Joe

  8. #8
    Master Untangler wharfratjoe's Avatar
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    Quote Originally Posted by wharfratjoe View Post
    Just tested this on my ASUS (Win7 Pro) on Battery power:

    Ran this manually and the taskbar icon shows up
    C:\Program Files (x86)\OpenVPN\bin\openvpn-gui.exe

    Also found this batch file (last post on link, have not tried it yet):

    https://forums.openvpn.net/topic7236.html

    Hint: Maybe this batchfile can be incorportated somehow into the openvpn package thats built into Untangle.

    Hope this helps
    -Joe
    1. Created openvpn.bat
    Note: This is on Windows 7, change path accordingly:

    Code:
    @ECHO OFF
    
    ::Script  reference: https://forums.openvpn.net/topic7236.html
    ::restart openvpn-gui.exe to cause explorer to re-register the openvpn-gui.exe system tray icon.
    
    ::Stops openvpn-gui.exe
    taskkill /IM openvpn-gui.exe
    ::Starts openvpn-gui.exe
    cd C:\"Program Files (x86)"\OpenVPN\bin
    start openvpn-gui.exe
    2. Added to Startup folder

    3. When user logs in, click allow to run this program.

    4. Openvpn gui will now show up in the systemtray on battery power.

  9. #9
    Master Untangler
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    Default

    Thanks wharfratjoe. I will give that a try. Seems strange that we would have to do this manually.
    ...Rick

  10. #10
    Master Untangler MiniPilote's Avatar
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    Default

    I discovered this problem a couple of weeks ago on my home desktop unit. I'm running Win 7 Pro (x64) and I noticed the OpenVPN-GUI icon wasn't in the system tray. I tried to start it from Start menu but had the same results as others noted here. I was able to get it started manually using the last line in the batch file above when I ran it from an Administrator Command window.

    I'm not sure why the scheduled task won't start the OpenVPN-GUI on boot any more. It was working fine a while ago.
    MiniPilote

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