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  1. #1
    Newbie
    Join Date
    Oct 2018
    Posts
    3

    Question [UNDEF] Inactivity timeout (--ping-restart), restarting

    I am going crazy trying to fix this error - [UNDEF] Inactivity timeout (--ping-restart), restarting
    It works from my iphone but I can not get any computer to work.

    I have setup 3 differnt remote clients. And it works fine on my iphone but trying it with any computer is not working.
    I downloaded a config for mac and tried Viscocity 1.7.11and Tunnelblick. I also tried Windows OpenVPn client and Viscocity with another config. All configs were downloaded Untangle but they all get the same error

    2018-10-10 15:40:35: Viscosity Mac 1.7.11 (1463)
    2018-10-10 15:40:35: Viscosity OpenVPN Engine Started
    2018-10-10 15:40:35: Running on macOS 10.13.6
    2018-10-10 15:40:35: ---------
    2018-10-10 15:40:35: State changed to Connecting
    2018-10-10 15:40:35: Checking reachability status of connection...
    2018-10-10 15:40:35: Connection is reachable. Starting connection attempt.
    2018-10-10 15:40:35: DEPRECATED OPTION: --max-routes option ignored.The number of routes is unlimited as of OpenVPN 2.4. This option will be removed in a future version, please remove it from your configuration.
    2018-10-10 15:40:35: OpenVPN 2.4.6 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Jul 20 2018
    2018-10-10 15:40:35: library versions: OpenSSL 1.0.2o 27 Mar 2018, LZO 2.10
    2018-10-10 15:40:36: WARNING: --ns-cert-type is DEPRECATED. Use --remote-cert-tls instead.
    2018-10-10 15:40:36: TCP/UDP: Preserving recently used remote address: [AF_INET]"MY IP":1194
    2018-10-10 15:40:36: UDP link local: (not bound)
    2018-10-10 15:40:36: UDP link remote: [AF_INET]"My IP":1194
    2018-10-10 15:41:36: [UNDEF] Inactivity timeout (--ping-restart), restarting
    2018-10-10 15:41:36: SIGUSR1[soft,ping-restart] received, process restarting
    2018-10-10 15:41:36: WARNING: --ns-cert-type is DEPRECATED. Use --remote-cert-tls instead.
    2018-10-10 15:41:36: TCP/UDP: Preserving recently used remote address: [AF_INET]"My IP":1194
    2018-10-10 15:41:36: UDP link local: (not bound)

    I replaced my actual IP with "MY IP" for this post. I have to be missing something simple becasue my iphone works great with the same settings. Any ideas?

  2. #2
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    7,315

    Default

    Version of Untangle?
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  3. #3
    Newbie
    Join Date
    Oct 2018
    Posts
    3

    Default

    Version 14.0.1

  4. #4
    Newbie
    Join Date
    Oct 2018
    Posts
    3

    Default

    Nevermind got help elsewhere

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