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  1. #1
    Newbie
    Join Date
    Feb 2019
    Posts
    2

    Default OpenVPN Won't Connect

    Hi,

    I recently changed DDNS providers and now my OpenVPN won't work. I can see on the OpenVPN dashboard the session requests (both the TCP and UDP numbers increase when I try and connect), so I'm sure the DDNS provider is updating my IP address.

    Per some other OpenVPN threads, I deleted the OpenVPN module on Untangle and on my iPhone and reinstalled.

    I also disabled the Firewall module, thinking it might be that. I don't see any events on either the Firewall or the IPS.

    The log from the OpenVPN app from my iPhone is below- not exactly sure what is going on.

    Appreciate the assistance,
    -endo

    Code:
    2019-02-19 09:26:33 1
    
    2019-02-19 09:26:33 ----- OpenVPN Start -----
    OpenVPN core 3.2 ios arm64 64-bit PT_PROXY built on Oct  3 2018 06:35:04
    
    2019-02-19 09:26:33 Frame=512/2048/512 mssfix-ctrl=1250
    
    2019-02-19 09:26:33 UNUSED OPTIONS
    1 [resolv-retry] [20]
    3 [nobind]
    4 [mute-replay-warnings]
    7 [verb] [1]
    8 [persist-key]
    9 [persist-tun]
    10 [explicit-exit-notify] [1]
    
    2019-02-19 09:26:33 EVENT: RESOLVE
    
    2019-02-19 09:26:33 Contacting [96.255.XXX.XXX]:1194/TCP via TCP
    
    2019-02-19 09:26:33 EVENT: WAIT
    
    2019-02-19 09:26:44 Server poll timeout, trying next remote entry...
    
    2019-02-19 09:26:44 EVENT: RECONNECTING
    
    2019-02-19 09:26:44 EVENT: RESOLVE
    
    2019-02-19 09:26:44 Contacting [96.255.XXX.XXX]:1194/TCP via TCP
    
    2019-02-19 09:26:44 EVENT: WAIT
    
    2019-02-19 09:26:55 Server poll timeout, trying next remote entry...
    
    2019-02-19 09:26:55 EVENT: RECONNECTING
    
    2019-02-19 09:26:55 EVENT: RESOLVE
    
    2019-02-19 09:26:55 Contacting [96.255.XXX.XXX]:1194/TCP via TCP
    
    2019-02-19 09:26:55 EVENT: WAIT
    
    2019-02-19 09:27:06 EVENT: CONNECTION_TIMEOUT [ERR]
    
    2019-02-19 09:27:06 Raw stats on disconnect:
      CONNECTION_TIMEOUT : 1
      N_RECONNECT : 2
    
    2019-02-19 09:27:06 Performance stats on disconnect:
      CPU usage (microseconds): 48946
      Network bytes per CPU second: 0
      Tunnel bytes per CPU second: 0
    
    2019-02-19 09:27:06 EVENT: DISCONNECTED
    
    2019-02-19 09:27:06 Raw stats on disconnect:
      CONNECTION_TIMEOUT : 1
      N_RECONNECT : 2
    
    2019-02-19 09:27:06 Performance stats on disconnect:
      CPU usage (microseconds): 50046
      Network bytes per CPU second: 0
      Tunnel bytes per CPU second: 0
    
    2019-02-19 09:31:49 1
    
    2019-02-19 09:31:49 ----- OpenVPN Start -----
    OpenVPN core 3.2 ios arm64 64-bit PT_PROXY built on Oct  3 2018 06:35:04
    
    2019-02-19 09:31:49 Frame=512/2048/512 mssfix-ctrl=1250
    
    2019-02-19 09:31:49 UNUSED OPTIONS
    1 [resolv-retry] [20]
    3 [nobind]
    4 [mute-replay-warnings]
    7 [verb] [1]
    8 [persist-key]
    9 [persist-tun]
    10 [explicit-exit-notify] [1]
    
    2019-02-19 09:31:49 EVENT: RESOLVE
    
    2019-02-19 09:31:49 Contacting [96.255.XXX.XXX]:1194/UDP via UDP
    
    2019-02-19 09:31:49 EVENT: WAIT
    
    2019-02-19 09:31:49 Connecting to [XXXX.strangled.net]:1194 (96.255.XXX.XXX) via UDPv4
    
    2019-02-19 09:31:59 Server poll timeout, trying next remote entry...
    
    2019-02-19 09:31:59 EVENT: RECONNECTING
    
    2019-02-19 09:31:59 EVENT: RESOLVE
    
    2019-02-19 09:31:59 Contacting [96.255.XXX.XXX]:1194/UDP via UDP
    
    2019-02-19 09:31:59 EVENT: WAIT
    
    2019-02-19 09:31:59 Connecting to [XXXX.strangled.net]:1194 (96.255.XXX.XXX) via UDPv4
    
    2019-02-19 09:32:10 Server poll timeout, trying next remote entry...
    
    2019-02-19 09:32:10 EVENT: RECONNECTING
    
    2019-02-19 09:32:10 EVENT: RESOLVE
    
    2019-02-19 09:32:10 Contacting [96.255.XXX.XXX]:1194/UDP via UDP
    
    2019-02-19 09:32:10 EVENT: WAIT
    
    2019-02-19 09:32:10 Connecting to [XXXXX.strangled.net]:1194 (96.255.XXX.XXX) via UDPv4
    
    2019-02-19 09:32:19 EVENT: CONNECTION_TIMEOUT [ERR]
    
    2019-02-19 09:32:19 Raw stats on disconnect:
      BYTES_OUT : 406
      PACKETS_OUT : 29
      CONNECTION_TIMEOUT : 1
      N_RECONNECT : 2
    
    2019-02-19 09:32:19 Performance stats on disconnect:
      CPU usage (microseconds): 63906
      Network bytes per CPU second: 6353
      Tunnel bytes per CPU second: 0
    
    2019-02-19 09:32:19 EVENT: DISCONNECTED
    
    2019-02-19 09:32:19 Raw stats on disconnect:
      BYTES_OUT : 406
      PACKETS_OUT : 29
      CONNECTION_TIMEOUT : 1
      N_RECONNECT : 2
    
    2019-02-19 09:32:19 Performance stats on disconnect:
      CPU usage (microseconds): 64360
      Network bytes per CPU second: 6308
      Tunnel bytes per CPU second: 0
    
    2019-02-19 09:33:24 1
    
    2019-02-19 09:33:24 ----- OpenVPN Start -----
    OpenVPN core 3.2 ios arm64 64-bit PT_PROXY built on Oct  3 2018 06:35:04
    
    2019-02-19 09:33:24 Frame=512/2048/512 mssfix-ctrl=1250
    
    2019-02-19 09:33:24 UNUSED OPTIONS
    1 [resolv-retry] [20]
    3 [nobind]
    4 [mute-replay-warnings]
    7 [verb] [1]
    8 [persist-key]
    9 [persist-tun]
    10 [explicit-exit-notify] [1]
    
    2019-02-19 09:33:24 EVENT: RESOLVE
    
    2019-02-19 09:33:24 Contacting [96.255.XXX.XXX]:1194/UDP via UDP
    
    2019-02-19 09:33:24 EVENT: WAIT
    
    2019-02-19 09:33:24 Connecting to [XXXXX.strangled.net]:1194 (96.255.XXX.XXX) via UDPv4
    
    2019-02-19 09:33:34 Server poll timeout, trying next remote entry...
    
    2019-02-19 09:33:34 EVENT: RECONNECTING
    
    2019-02-19 09:33:34 EVENT: RESOLVE
    
    2019-02-19 09:33:34 Contacting [96.255.XXX.XXX]:1194/UDP via UDP
    
    2019-02-19 09:33:34 EVENT: WAIT
    
    2019-02-19 09:33:34 Connecting to [XXXXX.strangled.net]:1194 (96.255.XXX.XXX) via UDPv4
    
    2019-02-19 09:33:38 EVENT: DISCONNECTED
    
    2019-02-19 09:33:38 Raw stats on disconnect:
      BYTES_OUT : 196
      PACKETS_OUT : 14
      N_RECONNECT : 1
    
    2019-02-19 09:33:38 Performance stats on disconnect:
      CPU usage (microseconds): 37037
      Network bytes per CPU second: 5292
      Tunnel bytes per CPU second: 0
    
    
    2019-33-19 09:33:49 EVENT: DISCONNECTED
    
    2019-33-19 09:33:50 1
    
    2019-33-19 09:33:50 ----- OpenVPN Start -----
    OpenVPN core 3.2 ios arm64 64-bit PT_PROXY built on Oct  3 2018 06:35:04
    
    2019-33-19 09:33:50 Frame=512/2048/512 mssfix-ctrl=1250
    
    2019-33-19 09:33:50 UNUSED OPTIONS
    1 [resolv-retry] [20]
    3 [nobind]
    4 [mute-replay-warnings]
    7 [verb] [1]
    8 [persist-key]
    9 [persist-tun]
    10 [explicit-exit-notify] [1]
    
    2019-33-19 09:33:50 EVENT: RESOLVE
    
    2019-33-19 09:33:50 Contacting [96.255.XXX.XXX]:1194/UDP via UDP
    
    2019-33-19 09:33:50 EVENT: WAIT
    
    2019-33-19 09:33:50 Connecting to [XXXX.strangled.net]:1194 (96.255.XXX.XXX) via UDPv4
    
    2019-34-19 09:34:00 Server poll timeout, trying next remote entry...
    
    2019-34-19 09:34:00 EVENT: RECONNECTING
    
    2019-34-19 09:34:00 EVENT: RESOLVE
    
    2019-34-19 09:34:00 Contacting [96.255.XXX.XXX]:1194/UDP via UDP
    
    2019-34-19 09:34:00 EVENT: WAIT
    
    2019-34-19 09:34:00 Connecting to [XXXX.strangled.net]:1194 (96.255.XXX.XXX) via UDPv4
    
    2019-34-19 09:34:10 Server poll timeout, trying next remote entry...
    
    2019-34-19 09:34:10 EVENT: RECONNECTING
    
    2019-34-19 09:34:10 EVENT: RESOLVE
    
    2019-34-19 09:34:10 Contacting [96.255.XXX.XXX]:1194/UDP via UDP
    
    2019-34-19 09:34:10 EVENT: WAIT
    
    2019-34-19 09:34:10 Connecting to [XXXX.strangled.net]:1194 (96.255.XXX.XXX) via UDPv4
    
    2019-34-19 09:34:20 EVENT: CONNECTION_TIMEOUT [ERR]
    
    2019-34-19 09:34:20 Raw stats on disconnect:
      BYTES_OUT : 406
      PACKETS_OUT : 29
      CONNECTION_TIMEOUT : 1
      N_RECONNECT : 2
    
    2019-34-19 09:34:20 Performance stats on disconnect:
      CPU usage (microseconds): 60088
      Network bytes per CPU second: 6756
      Tunnel bytes per CPU second: 0

  2. #2
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,726

    Default

    "via TCP"

    Did you change your advanced options and or access rules?
    If so, I would go back to the defaults.

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